Guest User
November 13, 2024
We had visited this property 2 yrs ago when it was called ganga sadan. We enjoyed our stay so much that we extended by a day. But this time, we regretted so so terribly. The management has changed hands and this lovely property has gone to the dogs. Had the entire amount not been paid, we would have checked out after the first night. Pros - smooth check in process, lovely view of the ganga, polite staff cons ( bear with me, the list is huge)
1. The door to our room was broken and had to be latched from inside or outside
2. Stinking bathrooms, leaky faucets and hand showers
3. Throughout the day nights we stayed there, staff didn't bother to even check with us once about cleaning the room or garbage, the garbage can was overflowing. 4. Monkeys. Monkeys everywhere. The balcony rooms cannot be opened unless you want to share your tea with them
5. Tvs in half the rooms are not working
6. No hot water. We requested them water at 9 am. We got water at 3 pm after multiple calls leading to our entire day going waste. 7. Staff is helpless. They need their gm approval to even move a muscle
8. We had an unexpected visitor, a lizard in the room. 9. No bread, no jam. Basics for breakfast avoid