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Latest Reviews for Hatfield Hotels

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Mercure Hatfield Oak Hotel
3.6/554 Reviews
Stayed here as part of a wedding party. The bride and groom had booked this months in advance and provided a full breakdown of room allocation to the hotel in advance. We arrived a day earlier and we’re greeted with a very defensive manager who blamed the lack of organisation on the bride and groom. Spent a good 30 minutes at reception to double check everything would be ok ahead of the next day when close to maybe 100-200 guests would arriving. He assured us several times it would be. Clearly this had not been done which resulted in mass chaos, wrong rooms being given out, people walking into our room (when changing) because they’d be given incorrect keys. Dirty bedding which my friend waited until 11pm to receive clean bedding for. My bed had springs poking out and I did ask for a mattress protector but surprise it never did arrive at all. The other members of staff were friendly and pleasant but ultimately had no idea what was going on or what to do. I felt really bad for them in the end at the pure lack of management support or guidance as it was likely a hugely stressful experience for them. Total total chaos and it was just a shame that it meant the brides immediate family were late to the evening reception as a result. Everything could have been improved with actual organisation which seems non existent.
Hatfield
3.7/545 Reviews
Room was very clean and spacious, met all our needs!! Staff were the most stand out of our weekend! From check inn desk to the restaurant, they couldn’t have been anymore friendly and welcoming!! Sabrine, Sam and Jennifer were absolutely brilliant!!! We will definitely return to this premier inn when we visit our family again

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Property Information for Tourists

Highest PriceAED 841
Lowest PriceAED 175
Number of Reviews 100
Total Properties18
Average Price(Weekday Night)AED 501
Average Price(Weekend Night)AED 484