Hotel Inglaterra

We had a wonderful time in this beautiful old hotel in the heart of Habana Vieja...spent a week here and found the staff very friendly and helpful, particularly Anya and the reception staff.A sunset drink in the rooftop bar was a great way to start the evening.

The hotel is beautiful kept the same as it was 150 years ago. Location wise it is central to everything just a nice easy walk any way and your faced with cuba culture. The staff are polite and so friendly very happy to help and always with a smile on their face.

Our stay at Hotel Inglaterra was unfortunately a major disappointment, with one significant exception: the reception staff. They were truly outstanding. Their excellent English skills made communication effortless, and they went out of their way to assist us. From helping with practicalities to sharing valuable tips on how to make the most of Havana, they were the highlight of our stay. However, the positive experience at the reception could not make up for the dreadful condition of the room. It was a huge letdown. The room lacked a window, making it feel cramped and claustrophobic. Everything was clearly outdated and in need of serious refurbishment. To make matters worse, the noise levels were unbearable. Loud music played until midnight, and starting as early as 6 a.m., we were woken up by relentless noise, making restful sleep impossible. On top of it all, the bed sheets were dirty (blood stains?) and the towels as well. For €130 per night, this level of quality is unacceptable. We expected much more for such a price. Considering the vast array of better hotels available in Havana, I strongly advise looking elsewhere for accommodation. This hotel simply does not live up to its historic reputation or its price tag.

Hotel is in a great location on the main square with all the old cars parked out front. It has lots and lots of live music from a pianist at breakfast, bands throughout the day on the front terrace and more on the rooftop terrace in the evenings. Service is a little hit and miss but the rooms are clean, the place has grandeur and feels like a throw back to Havana’s heydays. Prices at the hotel are reasonable compared to outside restaurants etc and the club sandwich is worth a shout Breakfast is terrible though, just feels like a mish mash of things thrown together although the coffee is good.