Best Hayes Hotels

"I stayed at the Best Western Ariel for one night before an early morning flight from Heathrow, and it was a solid choice for convenience. The location is great — only a few minutes from Terminals 2 and 3, and there's a shuttle bus that runs regularly. Check-in was smooth and the staff were friendly and helpful, even with my late arrival. The room was compact but clean, with everything I needed for a short stay — comfy bed, decent shower, and a kettle with tea and coffee. It’s not a luxury hotel by any means, but it served its purpose well. The soundproofing was surprisingly good considering the proximity to the airport — I barely heard any planes. Only downside was the breakfast — it felt a bit basic for the price. Also, the decor is a bit dated, but again, for a one-night airport stopover, it’s totally fine. Would stay again if I need to be close to Heathrow!"

"Fantastic hotel, and conveniently located. They have a bar in the evening that isn't loud or rowdy, perfect for a casual meal or a quiet drink. My only minor complaint is that the receptionist didn't inquire about my membership status or the possibility of an early check-in."

"Check in service was excellent. Location, couldn’t ask for anything better. Breakfast included was poor. Kitchen area had only one small table. Also, only a few cups, which were currently being used by another family so had to wait 30 mins to service ourselves only bread and peanut butter. Fridge completely empty. 😢"

"What a great place to stay, bright clean room. Good price with excellent buffet breakfast. . Staff are very helpful and nice.. can buy snack and the meal is reasonable price. Clean moden style hotel. Sky bar and bowling near by. Excellent entertainment before go to airport. So convenient to go to airport,just few minutes away from bus stop. Easy to go to london town centre as well."

"Very nice Hotel in a very nice location. Buses are just around the corner and easy to travel in and out of London Central. Staff were kind and rooms were spotless, which were also cleaned daily with fresh towels provided. The shower in the room I had was great. It was also a nice feature to have the roku tv set-up in the room to relax for some time before sleep after a night out in London or even Hayes itself. I will definitely visit this hotel again on my next visit to London. Thank you Rosemay Hotel 🙂"

"The room's cleanliness was acceptable, and breakfast offered a good variety. Its proximity to the airport was very convenient. However, the front desk service was appalling—arrogant and rude. They didn't even smile or nod when greeted. It's hard to believe this is a Marriott front desk."

"I had a very pleasant stay here. The best part was the customer service: every single member of staff was very attentive and made me feel welcome. The room was clean, spacious and well-equipped, as you would expect. Even though it is very close to the airport, you can't hear any planes or noise pollution. I also highly recommend the breakfast which was both fresh and varied."

"The staff was invaluable and friendly. The rooms are spacious and clean. The open plan area is inviting to lounge around and have a drink or bite to eat. The sauna and steam room were great for unwinding after a long trip, and the food was reasonably priced and good quality. The location is not hard to get to, but a long walk from Hayes and Harlington station should you get the Elizabeth line. You would need a taxi or bus to access the hotel."

"Very friendly couple even offered me a portion of their dinner. Comfortable room with big tv. The host went out of his way to ensure he met all my needs and also provided privacy I needed to compete my work on computer."