Premier Inn Haywards Heath

I stayed here with my wife and 2 little girls on a Friday and Saturday night. We used it as a base for visiting Brighton. It’s a very convenient hotel for this as the train station is a very short walk and Brighton is about a 20min journey. The tickets were pretty reasonably priced as well. About £20 return for the family. Anyway… back to the hotel! This is a modern Premier Inn which has been open a while now but seems to be well maintained and cleaned. The room was a standard Premier Inn affair. It had everything we needed and was big enough for the 4 of us. Having a bath was good and was great for relaxing after lots of walking! The breakfast is great for the price. We really can’t complain. Again, standard Premier Inn breakfast. On the first morning it was quiet in the restaurant but despite two people working, plates weren’t being collected and the buffet wasn’t getting topped up all that well. On the second day there was only one person working but he was all over it. Everything topped up and plates collected/tables sorted for the next customers. Having stayed here before we knew that parking can be in short supply, but on this occasion we were fine. Make sure you get the reduced price using the code provided by the hotel. Also, get a receipt or photo proving payment on the car machine… last time we stayed here I got a ticket even though I had paid (which I got out of eventually!) The staff were all really polite and friendly.

Attended a close friend’s wedding reception. The hotel staff were friendly and helpful. Venue was fantastic. Free parking and lovely vibe. Would highly recommend.

Stayed on 3 occasions - 6 days and 2 single nights. An excellent location, 200m from railway station on a mainline to London (Victoria station) taking about 50 mins and trains every 20-30 mins. A 5 min walk to supermarket; 10 min walk to shops. Rooms spacious, quiet, clean, well equipped. Very comfy bed and good bathroom. Staff are outstanding! Friendly, helpful, efficient, with a real guest focus. Dining facilities and full bar service are all very good quality and top value. This hotel punches way above its 3.5 * rating. It is highly recommended.

My experience of this hotel was not as good as I was expecting. To start with the pluses... * A very good night sleep was achieved *The place was very clean throughout *The staff were all friendly and helpful The minuses... * Ran the hot water tap in the bathroom basin for several minutes before warm water flowed. This was around 07.35 hrs. * The pressure in the shower was abysmal. When I removed the shower head from it's holder it ceased altogether depending on how it was held. * A first floor room, facing a busy road with double decker buses going by only offers heavy curtains to screen you. Not ideal. * I wanted breakfast as soon as it opened at 07.00 hrs but although the guy did his best in the kitchen there was apparently a fault with one oven. I thought that, at over £100 including breakfast it was a little dear for what it was. Staff responded to my feedback at check-out with interest, making notes. So that was good.

Disappointed this time, first time I’d needed a car park close by due to my mobility even though this place is near railway station and it be the last time staying here when driving, not a place to park your vehicle as can cost a packet. I’ll use Travelodge next time. Room was clean & spacious but bathtub is too small. Breakfast was good value.

Lovely hotel, great location next to Haywards Heath station. Bathroom needs a bit of cleaning attention to detail, otherwise a good place to stay. Also ideal for Gatwick airport. This Premier inn has one of their small restaurants and bars attached.