Best Helensvale Hotels

The hygiene problem is very poor. The quilt is covered with feces or something. The toilet was not cleaned on the first day when I moved in. There was still leftover cake in it. The most annoying thing is that we arrived late on the first day and didn't check in. There was no one on duty and there was no late check-in. So we had to take a taxi nearby and find a hotel. Because it is very close to Movie World, it is close to several theme parks but far from the city center. But the service here is okay, and they are quite warm and friendly. Yesterday, there was a violent storm here on Christmas Day that cut off the internet and power. It was so scary. But I probably won’t come again next time.

We stayed at the paradise farm for one night. This is our first time to live in a tent. It feels good. We are three of our family this time, a little scared, but overall it is safer and can live in a cabin. It is recommended that several families can live in the tent together and feel good. If you live there, you can feed small animals for free in the evening. This is the real close contact with the animals. The kangaroo touches enough, the koala is too much, and the old is entangled with you, because no one, experience Especially good. My daughter said that the trip to Australia is the favorite farm in paradise. The next morning, you can follow the farmer's milk for free, feed the cows, and lick the eggs. In addition, the bathroom is large and clean, although not independent, it is still very convenient. I don’t need an alarm clock in the morning, all kinds of birds scream, I will wake you up, but the children will not wake up when they sleep well.

There are many activities for children, there are several large and small swimming pools, and children do not want to leave after playing. You can drive RVs for camping, and there are also vacation homes. There are many choices. There are outlets not far away, which are convenient for shopping and eating.

The location is really convenient. There is a supermarket within walking distance. The staff are also very friendly and friendly. The house is very spacious. Special thanks to the staff for their help these days. It is cost-effective and highly recommended.

Room was spacious, clean and seems new. Love the carpark which links straight to lobby. They were very nice and gave us a sweet message and treat as my husband and I were on our honeymoon trip. Downside was on the security deposit. They charge it to my card and refunded only after a few days. If it is a hold amount, there should not be any charges. If they charged the amount, the refund should be immediate on the same day. We booked assessable room which was for the handicap. The doors are automated etc. The reception said they were unable to reach me by phone call and they couldn't email me because I booked via third party vendor. It would have been better if they can contact via email which they chose not to. This is something which they could have improved and definitely will improve our stay experience. Other than this, everything else was great! Note: When we drove to Mantra, right in front of the hotel was a cemetery. Just in case anyone superstitious, this info may be helpful.

Firstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows. Bar fridge and microwave, toiletries in the bathroom. Towels excellent. Airconditioning excellent. I was excited to see a very large, modern wide screen TV with onboard Android system. Disappointed that no internet connection (so I could have used my own passwords for my streaming services. Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV. Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked! I WAS TRAPPED IN THE LIFT!!! I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times. I phoned the hotel main number, so they could press the lift call button - no answer. I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA. Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE! The dispatcher commended me on remaining so calm. I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm. They said to call 000 back if I got out before the fire brigade arrived. Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help. I GOT OUT That night the guy on reception said sorry. I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone? He said he was sorry.

Convenient transportation, 15 minutes drive from the theme park, the room is clean and tidy, there is a swimming pool, the motel is convenient, convenient, and the price is OK. .