Guest User
June 23, 2024
On the third night of our stay, despite having booked half board for the week, I looked at the food on offer and decided that the limited choice of plain pasta, oven chips, boiled veg and basic salad was too depressing and we went out for dinner every night after. We had brilliant food in other restaurants. The food is not of a 4* standard, and it does not address vegetarianism. Oven chips in a 4* hotel - seriously. The food was the same even night. For a hotel that has wellness in its title, I had expected relaxing. The hotel is on a busy street which is noisy. This is the sound you can hear from the roof top pool and the heat is dry and dusty. You also get to share the pool with pigeons. Nighttimes were horrific with no air conditioning. When we asked about this, without any eye contact, we were told that they knew and it was the same for all the guests. The lift was often out of order and I am not sure that the staff like the guests.