Tsuruya Kisshotei

Share the true story of a bag lost in Izu and the hotel staff helping to find it: This afternoon we changed trains several times from Hakone, and had afternoon tea at a ramen restaurant in Odawara. The last leg of our journey was to take the Izu Kyuko Line from Atami to Kitagawa, where we walked 900 meters and took photos along the way to the Kissho-tei Hotel. When I checked in, I discovered that my handbag was missing, which contained my ID, passport, and all the money for the trip. I was almost stunned at the time, and could not remember at which stage and place the bag was lost. None of the three receptionists at the hotel spoke English or Chinese, but they used translation software to tell me to stay calm and they would help me call to look for it. They used the translation software to carefully inquire about the process and time of my ride, as well as the color and characteristics of the lost package. Finally, after 20 minutes of phone contact, they finally found the package at the last stop - Shimoda Station. At that time, I excitedly hugged the three front desk employees one by one. The three of them worked together and worked hard for me for nearly an hour. But I needed to take a half-hour train ride to the main station to retrieve it. The hotel driver immediately drove me to the nearest Beichuan Station to take a train. Before leaving, he bought me a can of hot milk tea from a vending machine and brought it to me on the platform. He must have thought that I had no money and was frightened, and it would be cold at night, so I must really need a cup of hot drink to recharge. 😭 I was so moved that tears welled up in my eyes. On a frozen spring evening when I was unfamiliar with the place, and in an emergency and anxious state caused by personal negligence, several Japanese strangers gave me their most considerate care and help.