Residence Inn Portland Hillsboro

We have stayed at this property 4-5 times, each time with a mostly positive experience. Enough positive that we have returned multiple times. Staff always seem to be highly engaged and are great to work with. Marriott status is always acknowledged and that is appreciated. They recently finished upgrades to their units and they are in great shape. Very comfortable, with new everything. I have been ok with paying a little more for this property than a similar ones nearby, that may cost less, for all of those reasons listed above. Then, this last stay happens. Welcome back! Are you parking a car with us? Ok great, please put this in your window so we know the car belongs to a guest, oh and we now charge 12 dollars a day for parking. 12 dollars A DAY at a Residence inn? Our family is pretty loyal to a location once we find it, but not with a 12 dollar per day parking fee in Hillsborough. Seriously, just scratch my head on that one, especially when the signs around the property say "not responsible for damage or theft"- well, if we are paying to park, I'm guessing perhaps some responsibility may play into that for your property management. Perhaps even a little bone could be thrown for higher level Bonvoy status. I could not imagine staying here for a week, and having to pay 84 dollars to park for a week. We paid 36 for two nights as we had two cars for one of the two nights. Maybe even could have said, we won't charge you for the second car since its just one night. Looks like a money grab, felt like a money grab. It is a money grab. Unfortunately we won't be back, but wish you the best moving forward.

Have stayed at this Residence Inn many times over the last 15 years. It has changed very little. It was taken over by a different company a few years ago and they have not invested or improved. Counts on business fron companies supporting nearby Intel campus. There are other hotels, including another Residence Inn, that are newer and better.