Recent Reviews for Ho Chi Minh City Hotels

Hilton Saigon
4.5/5280 Reviews
Nguyen Hue Walking Street
Booked a king room with city view and was given a room with a red building , was told that this is the king room . I was unhappy , made a complaint and the front desk manager(31OCT at 230pm) was not friendly but agree to a change, but always told to give them an hour to prepare the room. So the check in was delayed to 330. But when we went back around 5pm, they gave us the same room lower floor with the same view. Made a complaint again and the duty manager of the hotel came down very quickly like 10mins and agree to help us change to hotel Room with a city view which is the second picture . The front desk manager Anna who toolemovee the unfriendly colleague was good and make very good effort the assist me and update me on the room change. The manager of the night was effective and made the change for us . Overall average experience because given the incorrect allocation of room due to non alignment of room description between Hilton and trip.com

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