Cozrum Home - Daisy House

Unhelpful and inflexible staff. Disgusting mess underneath the bed looked like it had never been cleaned. Also, I thought that there was a gas leak but actually, I think it was just that the fridge hadn't been cleaned after a previous guest had had smelly tropical fruit. Host sends intrusive whatsapp messages in the evening warning you about checkout time. They are presuming you are going to overstay or something, I guess. Online instructions were also patronizing. They treat you like you are a naughty child right from the start. So rude and pathetic. Future guests should also note that even though the instructions clearly state that an ID card is enough, the host will require a passport and a picture of your entry stamp. This was another major inconvenience for me.

Overall I am satisfied with the accommodation. Close to Ben Thahn market about 8 mins walks. Many coffee shop nearby and also a 24 hours convenient store. The studio unit is spacious with mini kitchen and dining table.

Run away from any Cozrum accommodation, it is dirty and you are not certain you will get a window nor if you will get a room with no cockroaches/ants. Check in is hard and customer service is bad.

Nice place but check in was difficult, they didn’t send us the instructions the day before so we had to go through trip.com. But once we got their WhatsApp number they were responsive and let us leave our bags in the lobby before check in. Check in is exactly 2pm as the code they send is only valid until then. Room is okay and shower is good, big issue was there was lots of ants on the walls even though we didn’t have food in the kitchen. No utensils in kitchen if you did want to cook and eat in there. The room is also not serviced, didn’t affect us as we were only there one night but I would not like to stay longer as the toilet bin is small, so if no one comes to empty it you must empty it yourself if staying longer. Would not return sadly.

A short staying while im getting from a cold. The balcony which mentioned not like the one in my expectation, anyway the room is clean and cozy. and of cos, it"s an apartment but not hotel. . The only weakness is they only clean your room one or twice for a week. For you those who has a good personal hygien is alright. For family or couple long staying, please notice this issue !

Stayed at Cozrum Home - Daisy House for 5 lovely nights and the central location was superb with plenty of Vietnamese street food to enjoy and 24hour convenience stores within walking distance. Checking in was a tad worrying as the communication with instructions for checking in didn't arrive on the day of departure but luckily Trip.com support helped with the process. I hope Cozrum team will send these crucial info at least 2 days prior to arrival as that would help immensely and take away the stress and worry. That being said, once we communicated, it was plain sailing all the way and Cozrum team was very quick and attentive. Overall it was a great stay and I particularly love the large TV in the room where I spent endless hours watching Youtube.