Guest User
February 21, 2024
I never give bad reviews to hotels, because most hotels across the country have very good service attitude, and I don’t want to be angry with others during the Chinese New Year, but this time I really can’t bear it: after check-in, the change will be from 23:30 to 1:00 I got 4 rooms. Either the sound insulation was poor or the temperature was 31 degrees. In the end, the front desk clerk thought I couldn't adjust the air conditioner? Why are you saying that Inner Mongolia is like this? Which hotel in Hohhot is like this hotel? After complaining to Ctrip, a manager came the next day and his attitude was even worse. It felt like we were causing trouble, and he was arrogant and did not help solve the problem. He has no sense of service in the service industry. If this hotel was cheap, I wouldn't ask for anything. The location and price are considered high-end in Hohhot. I really don't know how Ctrip gave me four diamonds. I was really happy traveling in Hohhot, but a mouse poop in this hotel spoiled the pot of soup.
Original TextTranslation provided by Google