Best Western Hotel Causeway Bay

Im general, everything in my room was clean. The view is stunning and the location is also very good.

Very nice stay ! The rooms are small but very clean and the breakfast it’s also good. The location it’s very convenient as well, the tram is only 5 minutes away and the closest metro around 10 minutes ! It’s my second time here and I will come again :)

Good condition and services Very clean and comfortable and high efficient for special orders Easy transportation for MTR, tunnel bus, So many Shopping centres and food centers All things are supplied in the room so enough. But there have only two clothes hangers are not enough for winter use, or hanging clothes after washing clothes. Times up must be left and locked the door is not a goid service. Long queue for check in. One receptionist is not enough, and low efficiency. Check in time have no earlier, and late 15 minutes too. But check out time do not allow more time to leave. Conclusion, check in and out time is not good service.

In fact I was quite disappointed for the experience of this stay over .  1) when I made the booking . It’s says it’s only allows stay up to 1 person . And this is recommended by my friend and she was going with her friends last time . Moreover, I saw the stay experience by another family from YouTube . So I am sure that this room is not limited to one person . Anyhow , approve is given by your CS colleage and the hotel that I’m ok to stay with my another friend ( total 2 of us ) and since the price is with breakfast included . Nevertheless, we were informed that we need to pay extra for the 2nd breakfast. Fine ~ it’s not expensive, I pay .  2） after I get into the room and discover it was not same as what your website shows to me ! It show 2 sides glasses wall at the balcony and mine is only got 1 side ; and why I booked this room is just because of this 2 sides glasses wall and why ???? We were given something different without noticed ?  3) the room is extremely small with no essential equipments , such as cold refrigerator, USB charging ports , cabinet for stowage of our luggage and belongings, we have to place our bags and clothing on the ground !!! Why ?  4) the shower / toilet is divided by a glasses wall only ; we were just friends and not couple or family members….. it’s too embarrassing during we using the toilet bowl n showering ….  5) the room is not totally cleaned before offer us ; the floor is still with ashes and litter ; tub is still have long hair and many black dots …. Which I need to clean up by myself before i feel safe to put my body in .  Because I don’t want to ruin the mood of celebrating my birthday, and that’s why I didn’t go down to reception and ask for follow ups.

A nice hotel with marvelous view. Good location and convenient

The room is clean, nice place to stay! Accessible to all transportation, mrt, bis, taxi and tramway. City center, near time square! We enjoyed staying here!