Ramada Grand Tsim Sha Tsui

This was, without exaggeration, the most disappointing hotel stay I’ve ever experienced—and as someone who visits Hong Kong annually, I’ve stayed in many. I would rate it below one star if possible. I wouldn’t even categorise this as hotel. It should be tagged as motel instead. We selected this hotel based on its 4-star rating on Trip.com, expecting a certain standard of comfort and cleanliness. Unfortunately, our experience was far from acceptable. The room was uncomfortably small and had a persistent, unpleasant odor - a mix of stale air and chemical cleaners. Within minutes, I developed an itchy throat and difficulty breathing, which made staying in the room unbearable. The bathroom was so cramped it was nearly unusable, and the overall cleanliness was severely lacking—stained carpets, dirty walls, and a bed that caused skin irritation after brief contact. To our dismay, we encountered another guest in the lobby who was also seeking a refund after discovering bed bug bites on his arms. When we requested a refund due to these unacceptable conditions, the manager flatly refused, leaving us with no choice but to pay additional fees to relocate to another hotel. The contrast between this establishment and the other 4-star hotel we moved to was stark. It’s deeply concerning how two properties with the same rating could differ so drastically in quality. While I understand that ratings can be subjective, this experience has severely shaken my trust in Trip.com’s review system. I hope both the hotel and the platform take these issues seriously, as no guest should have to endure such conditions. I cannot recommend this hotel in good conscience.

Great location easily accessible to all places, friendly staffs, clean room, only the room is quite small. Just 5mins walk to Jordan MTR station.

Overall, this hotel offers good value for the price. The location is excellent—just a short walk to Victoria Harbour, which made exploring the area really convenient. However, there are a few areas for improvement. We were consistently woken up around 7 AM by noisy guests, which made it hard to get a full night’s rest. It would also be helpful if the hotel provided power adapters, as the sockets are UK-style. We ended up buying one at a premium nearby—partly our oversight, but still something future guests should be aware of. Despite these issues, it’s a solid option for budget-conscious travelers who prioritize location.

The room is ok small and bed was uncomfortable but location was convienient and close to major shopping area

I stayed at 4th floor, it good view and facilities were good Nearly food land Easy to go by MtR

There's more good properties nr by Ramada Grand, The rooms are a bit small in size, Nothing is complementary here no toothbrush ,comb, no water bottle, every thing you have to purchase form vending machin.. walking distance to the avenue of the star and temple street