The hotel is in a great location — the A11 airport bus stop (Airport > Wan Chai) is right at the entrance, and the stop for A11 (Wan Chai > Airport) is just a 5–6 minute walk away. Several other bus routes and tram stops are also within a 5-minute walking distance.
In terms of service, the front desk staff were professional and friendly. Since the hotel doesn’t provide toothbrushes or toothpaste, they made sure to kindly remind me of this at check-in. Housekeeping was thorough, and it’s clear that the hotel puts effort into maintaining its facilities.
Aside from needing to go up to the 19th floor for the water dispenser and the room being small (which is quite typical for hotels in Hong Kong), everything else was great. The bath amenities were of good quality — shampoo and body wash didn’t leave my hair feeling too dry. If the hairdryer had a bit more power, it would’ve been perfect!