Hot Springs Hotels in Fusong

"Chose this hotel for a skiing trip during the Chinese New Year. Apart from the higher prices, everything else was great. The front desk service was excellent. On check-out day, since we were still skiing in the morning, they kindly allowed us to check out at 1 PM after we communicated, giving us time to freshen up. The hotel breakfast was decent, and its location right by the resort's commercial street was perfect. They also offered a lot of complimentary benefits. The resort itself is really fun and interesting. The underfloor heating in the room was fantastic. I heard the room types are similar to those in Switzerland, and the hotel's architectural style also resembles Switzerland. There are shuttle buses within the scenic area, as well as pick-up and drop-off services to and from the station."

"At the ticket gate of the West Scenic Area, there is free parking at the door. The hotel is very clean. There was no heavy snow today, so we went to Changbai Mountain. The hotel owner took us on a free one-day tour. By the way, I also played mahjong with my family. I like the cleaning and front desk 👍🏻"

"Recommended! The staff were very helpful even few weeks before our check in date. Managed to communicate with the staff via we chat. They helped to arrange for our activities there together with the transportation. They suggested activities to be done and update us from time to time. Communication was easy. Rooms were clean. As we came at the end of season, feels like a private place for us, less crowd. Ski and hot spring package was a bonus. Glad that Jack made us more comfortable!,kudos to jack"

"This was my second stay at a Wanda property. Because hotel prices were much higher than usual at Wanda during Chinese New Year, I opted for the Sheraton instead, even though two nights still cost nearly 7,000 RMB. But to my surprise, I was disappointed in every aspect… Firstly, on February 16th, as soon as I entered the lobby, I saw guests arguing with hotel staff. I wasn't sure about the specific reason, but I already had a bad feeling. Secondly, February 16th was Chinese New Year's Eve. My family of three was watching the Spring Festival Gala in the room, and when we tried to pull down the shower curtain, it was broken. After reporting it, we found that even when the curtain was down, it was still see-through… I nearly fainted! This might be okay for couples, but if you're traveling with friends or family with kids, wouldn't that be incredibly awkward? Then, when we were ready to sleep that night, we discovered an issue with the toilet – there was a constant dripping sound, which was driving me crazy. It was Chinese New Year and the middle of the night, so I decided to deal with it the next day. I communicated with the hotel concierge in the morning but never heard back about a resolution. After breakfast, I had to speak to the front desk myself to get a room change… It was a huge hassle, moving from one end of the hotel to the other (a very long walk, dragging suitcases for 10 minutes, and taking two different elevators). The most ridiculous part was that this concierge, after we checked in, enthusiastically recommended various paid activities to us, and we even booked some through him… Ha! During Chinese New Year, I didn't want to ruin our trip or make things difficult for the staff who were still working. So, I tried to keep my negative emotions to myself. However, an old, established hotel, even if it's been open for a long time, isn't excused from all problems. Proper equipment maintenance and staff quality training are just basic operational necessities, aren't they? If they only think about making money from customers' pockets without any sincerity, how far can they really go?"

"The first two days were all about getting there and climbing Changbai Mountain, and the check-in experience was a total mess, accompanied by sighs and eye-rolls from the gym staff. The next two days continued to be a special, overpriced experience of a hotel that was either too crowded to accommodate guests or simply didn't know how to when it wasn't. Room: By the third day, I finally noticed issues with the hotel's hardware. For instance, the sink actually smelled. For the first two days, I thought it was due to poor ventilation in the bathroom, with odors lingering after use. But then I realized that even without using the toilet, the smell would appear whenever I washed my hands. That's when it hit me: the sink itself was letting out foul odors. Speaking of smells, I also have to mention the management of smoking. It must be poorly managed because there was always a cigarette smell in the hallway. In a sealed, heated space like this, the smell doesn't just stay in the corridor; it seeps into the rooms. If I were staying at an e-sports hotel, being bothered by this might be an overreaction, but I'm not. On-site transportation: One thing particularly worth noting. After finishing a hot spring session at Mediterranean, there's no shuttle bus back to the hotel. You have to walk to the Swiss Hotel and then catch a ride. I, being the unlucky one, finished my soak at Mediterranean. Because it was too crowded, I couldn't get a hairdryer, so I decided to go back to the hotel to dry my hair. I called the front desk, but communication was difficult. I asked if I could get a shuttle from Mediterranean. The front desk told me to go to the lobby, and I said I was already in the lobby. He then asked for my room number. I told him. He seemed very confused and again told me to go to the lobby. I said, 'I'm in the lobby!' He then said, 'Oh, oh, oh, then you need to walk to the lobby of the Swiss Hotel.' My jaw dropped! Fine! In -17-degree weather, with wet hair, I walked from Mediterranean to the Swiss Hotel lobby. At that moment, all the cigarette smoke, the toilet smell, and the eye-rolls and sighs from the front desk I'd encountered over the past few days rushed back to me. Of course, I'm still inclined to think it was a communication breakdown, and I must have misunderstood something. Back at the hotel, I entered the lobby (the smaller one) and rushed to the front desk to ask her. 'Is there really no shuttle from Mediterranean back to the hotel?' The front desk, looking up from her phone, said, 'Yes, that's correct.' Ah, all the staff at this hotel love playing on their phones! On the fourth day, after a day of skiing, I returned to the room to find that the housekeeping had done a great job, but all the linens were gone. Even the hand towels were missing. I almost laughed in exasperation. On the fifth day, check-out day. My boyfriend sent a message to the butler, letting them know all the linens were gone, just to give them a heads-up so they wouldn't think we stole them 😂😂😂😂😂. The butler apologized profusely. Oh! That morning, at 9:30 AM, we went to the restaurant for breakfast, and there was absolutely nothing left! After staying for four nights, jianbing guozi (savory crepes) and boiled noodles were the only guaranteed items. The restaurant was drafty, and the four hot dishes were never actually hot (the lights only dried out the food, they didn't keep it warm). Any mid-range brand under Huazhu Hotels would utterly beat this dining experience. Check-out: Three people were standing at the front desk. I was pushing a 26-inch suitcase and a 28-inch suitcase. A woman dressed like a supervisor and a front desk staff member were busy chatting, saying there weren't many guests left today. No one offered to help. My boyfriend parked the car and came in to help with the bags. At this point, a male staff member blocked his way, turning back to talk to the three front desk staff. My boyfriend and I, struggling with the large suitcases, waited behind this male staff member until he finished his casual chat with the three female front desk staff, because he was blocking the way. My! God! Goodbye! I wouldn't recommend anyone stay at this hotel unless it's 300 yuan a night. But it's not~"

"Traveling to Changbai Mountain with friends, staying at this hotel was incredibly worth it! The overall environment is clean and tidy, with no clutter at all. The room has great natural light and is quiet, making it very comfortable to stay in. The owner was even more warm and thoughtful, not only helping us plan our itinerary but also kindly reminding us about temperature changes in the mountains, which made us feel especially cared for. It's excellent value for money, and I'll definitely choose this place again next time I visit Changbai Mountain!"

"The hotel offers a convenient shuttle service from the station. It's extremely close to the West Scenic Area distribution center; if you want to get into the scenic area early, this is the place to go. The hotel is very convenient for shopping and dining. There's a food street downstairs, and any place you pick up is acceptable. You can also take a 10 RMB shuttle bus to town for food. The only downside is the breakfast; it's really not very good, and there aren't many suitable breakfast restaurants nearby. It's mainly just for getting by. They also gave us music festival tickets, which we experienced with our child, and it was great. Overall, we were very satisfied."

"How to say it, it is not completely bad. Changbai Mountain in the off-season. The hotel is on the west slope, close to the visitor center. If you play the west slope, the location is OK, but the west slope is basically invisible on the day of the trip, so I don’t know if the price of more than 400 is expensive and cheap, but no matter how expensive and cheap, All aspects can be said to be a little bit worse, although they are also working hard, but it is so bad from the professionalism and goodwill. Facilities: The whole is OK, but the toilet is still regular. For a hotel that just opened this year, it is almost the same, especially in the northeast. Smart toilets are not more friendly in winter. Service: It’s not bad, but there is a power outage on the day of check-in. Every time I tell the front desk, I also let the maintenance staff come. In addition to the problem of power supply on the day, it is also because the power card will be unplugged after leaving the room, so that when you return to the room, you have to let the maintenance staff come and get it again. But since many rooms have this happened that day, can't you think of giving an extra power card? It's completely separate from each department, there is no overall state Said that there are hot springs, there are 5 pools in total, and I found that 3 of them were not open. Although 2 bubbles were soaked, isn't this the price discount? And no service staff said in advance, I think the off-season should be right. Breakfast is not matched by the so-called 4 star price, not as rich as Liyi Hotel, although eating is enough, but it is not true. Almost meaning."

"Very friendly and helpful staff! Although their English was limited, they were extremely supportive in helping us book activities and explore the area. There were very few guests during our stay, which made the experience feel very personalized and unique. The room was beautiful, very clean, modern, and comfortable. The fishing activity at the hotel’s pond was unfortunately out of season, but the staff kindly arranged and paid for us to fish at a nearby lake instead, free of charge. It was a very thoughtful gesture and greatly appreciated. The location is slightly on the outskirts, so taxis are needed to reach most attractions and the walking street. Unfortunately, we arrived at the end of February when the winter season was ending, so some of the area’s natural beauty was fading and a few activities were no longer available. If you're looking for a quiet and beautiful place to stay, this hotel is an excellent choice."

"Our family room had two traditional heated beds (kang), which was perfect for letting the kids play around freely – so comfortable! We stayed at the resort for two days and felt it was super suitable for families with children. Right outside our door was a courtyard filled with thick snow, allowing the little ones to play to their heart's content. If we go again, we'll definitely choose Yuangxiang Resort! The environment is absolutely beautiful."