Baiyun International Hotel

The rooms are newly renovated and super spacious, with a desk and a sofa. The toilet is automatic. The bedding is comfortable and the sheets are clean. It was a very pleasant stay.

The hotel was doing renovations early in the morning without communicating with guests beforehand, resulting in a terrible experience.

Can you believe that such a five-star hotel has no TV signal, no Wi-Fi, and a gap in the door? Although I booked a special room, it was also one of the rooms in this hotel. Because they were renovating, some rooms had no TV signal and no Wi-Fi. He gave such a room to the special room, and did not inform in advance that the special room had no TV signal and no Wi-Fi.  And there was such a big gap after the door was closed. You can see the photos. I only found it when I knocked on the door outside the next day. It can be seen how big a safety hazard there was the night before. The next day, because of my complaint, I was transferred to a new room. It was a newly renovated room, but the shower room flowed directly from the door gap to the bedroom. Because the tiles in the bedroom were not clear, we almost slipped when we came out of the shower room. The photos could not show the water flow because of the reflection of the tiles. The whole picture looked like the room was soaked in water. As such a five-star hotel, can such a room still be sold to customers? Don’t you think it damages the image of your five-star hotel?

I'm speechless. How could it be so shabby? As one of the best hotels in Huadian, it's a disgrace to Huadian for arranging for out-of-towners to stay here. I've stayed in the back building before, which was alright, but yesterday I was assigned to the front building, which was incredibly run-down. The cabinet doors were off, the carpet was filthy, and the room was simply... truly awful!!!! It's down to the standards of Jincheng Road, and it can't even compare to Hanting or Yilai Huayu hotels.

1. If you can't stand the sarcasm and sarcastic remarks from the front desk staff, don't go. 2. If you go and ask why the price increases after canceling and rebooking, you'll be told you can't afford it and there are plenty of other options outside. 3. If you can't stand a noisy room, don't go. 4. If you can't stand waking up freezing in the middle of the night and not being able to reach the front desk by phone, don't go. 5. If you booked the room through various websites, don't go, because you'll be told there are no rooms available; you can get a room if you pay at the hotel. 6. Never make requests to the front desk staff; they'll harass you and make you question your existence. 7. If you ask for a quiet room, you'll be told that's how it is for rooms around 100 RMB; if you pay 300 RMB, this is how it is. 8. If you accidentally knock over a damaged sign, the staff will deduct your deposit without your consent. 9. If you want a terrible experience, go and experience it!

The environment is first-class, the accommodation conditions are great, and the service is very friendly. The lady at the front desk is very nice. The room is clean and tidy, and it’s a great value. I didn’t expect to spend such a small amount of money to stay in such a high-end hotel. It’s a very value-for-money experience.

The previous comment forgot to mention an important point: this hotel provides bathrobes, but the scary thing is that after you wear one, the housekeeping staff won't replace it with a clean one. I wonder how often the hotel updates its bathrobes? Do they only replace them if the guest changes rooms? Or is it that even if you change rooms, the bathrobe doesn't need to be changed if it doesn't look dirty? It feels like they might as well not provide bathrobes at all. Also, on the third floor next to the lobby, one of the lights near the elevator flickers. Customers with a weak stomach shouldn't go into the elevator alone after 8 PM. Why? Because of the atmosphere—if you step out of the elevator and the light is flickering, and there's any noise, it could scare you to death!

The rooms in the front building all reeked of sweat, the decor looked like it was from the 1950s or 60s, the TVs and other hardware were old and worn out, and the soundproofing was terrible—you could hear everything being said next door.

本人經常出差，入住過各種各樣的酒店，我保證本點評與視頻均屬實。8月10日我預訂了一間高級套房，當晚辦理入住。十點多家人準備休息，一衹蟑螂爬到小孩子身上，嚇得孩子哇哇大叫，蟑螂雖然影響了心情，但想着出來旅遊就圖個休息好，這事也就罷了。最關鍵是，洗浴時發現放出來的水呈現藍綠色，視頻上不如現場看着明顯，找服務員説躲放水，可是放了很久也是黃綠色，水裡還有沉澱物，服務員説滿房也不能更換房間，大夏天的，我們不敢再洗澡和沖涼，折騰到一點半才勉強入睡，根本就沒休息好，第二天早餐家人也沒去用。請酒店妥善解決。否則繼續繼續投訴到攜程或者吉林省文旅（工商）部門。