Zsmart Hotel (Huangshan Tunxi Old Street Branch 2)

It was nice for the nights that I stayed. The bed was little bit harder than expected.

Location is TERRIBLE. The address provided is very misleading. It is NOT near Tunxi old street at all.   The hotel is very old. My room does NOT have a phone. When I asked why no phone in my room, the receptionist said that all the rooms on my floor had no phones. I didn’t believe her. So I checked all the other rooms ( the rooms were not locked). The other rooms had phones. The receptionist lied to me. She was very dishonest. I wanted a 5:30 am morning call. The receptionist came to knock on my door at 6 am. She said that she was sleeping. That was why she was late 30 minutes . The same thing happened the next day. She was late again for 30 minutes. When I asked what time it was, she lied to me and said that it was 5:30 am. So I was late and could not catch my express train.  the receptionist refused to let me know her name. She just said that her surname is Song （宋） The receptionist was very rude. She told me to use my own alarm clock to wake up. I heard her gossiping to her colleagues about the customers .  

I stay 3 nites at zsmarr hotel.i meet 3 different receptionist.all of them are very kind and helpfull.they help me to call to the hotel to my homestay owner in wuyuan because i dont have a chinesse phone nunber while in china. I will stay in this hotel when i come back one day.recomended to others.