Cynthia
January 25, 2023
Very very unpleasant experience,
First of all, I wanted to cancel the day after the reservation. The reply from Ctrip was that cancellation is not allowed and a 30% fee will be charged for cancellation. This is understandable during the Spring Festival. When I arrived at the hotel, the room type change was not implemented. I stayed in a flower-shirted room worth 1,288 yuan. There is no central air conditioning in the room. It is a vertical one. There is no way to reach the bathroom. The water temperature in the bathroom is 40 degrees. The water in the bathtub is basically the temperature of the human body. The hotel engineer came to the door and said that water can be used at this temperature. Later, he said that the temperature can be raised a few degrees. Degree, but the fact is that I don’t feel it. My daughter and I used boiled water to wash. My husband didn’t wash it for a day. The next morning, the water turned to cold water. They said they were repairing it. The breakfast is as shown below. If it is less than 2, 300 or 500 I agree with the price. The price also depends on the mood of the B&B owner. Anyway, the price fluctuates. What I saw when I checked in was different from what I booked. It was a very unpleasant experience;
Finally, I would like to thank our Ctrip partners for their immediate help and coordination;
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