Hôtel Eliova le Chaix

The breakfast buffet impresses with variety and quality, especially the pancake station. Guests appreciate the friendly and responsive staff. The location offers easy access to skiing and the city center.

We stayed at Le Chaix as a family of six for a week. We booked through Crystal Ski. The hotel reception left a bit to be desired, but you dont spend much time there. We were too early to check in, so we left our bags in the luggage room and went to collect our skies and have a look around. Three twin rooms for the six of us, all of which were on the third floor with huge balconies overlooking the slopes. The rooms appear to have recently been refurbished with plenty of storage and a separate shower room and toilet. Very comfortable. Dinner varied each night, and sometimes there was a children's option. The food was OK, always plentiful. Sadly no free drinks, only water. Breakfast was a buffet - the pancake station being a huge hit! The staff at the hotel were fabulous - Benji and the lady with the curly black hair (sorry we didn't get your name)! made our holiday really special. The hotel is located right on the slopes - you literally walk across the road to the nursery slope. Perfect location. The location was really quiet. We all agreed that we'd return 👍

Currently staying at the hotel. Location is good. It’s clean and functional. The beds are comfortable and shower is good. The staff are friendly but useless! Breakfast is a sham! The first morning we went for breakfast an hour before breakfast service finished and there was nothing left! No pastries, no pancakes, no yogurts, no meat or cheese, no coffee and no milk! They also had nothing left to replenish it all with. There was bread and cereal (but no milk) and eggs. Every table was dirty also. The following mornings we came down even earlier and there was plenty of food but the staff lack attention. The boiled egg machine never has enough water in it so I have to ask for it to be refilled. They don’t notice when anything runs out like plates etc so again I have to ask. They let the coffee machine run empty rather than keeping it topped up and my fiancé swears he pressed latte and it definitely gave him a mocha! The lift is always wet because people wear their ski boots in it which you’re not supposed to do. Meaning the rest of us have to get wet socks when going back to our room. The ski lockers are clearly numbered and someone had taken ours meaning we were forced to take someone else’s. It’s not the staff fault but they should enforce the rules. The room gets “cleaned” each day apparently. They don’t make the bed for you. They give you more toilet roll when needed but left it up to us to actually replace it on the holder. They re fold the shower mat towel but other than that I don’t see what they do!?!? They haven’t given us any new shower gel miniatures as yet either which I suppose I’m going to have to ask for yet again!