THE USHUAIA RESORT

I heard that the beach sand here is fine, so I reserved a day from Shuangyue Bay to stay in Xunliao Bay for one night. Maybe I expected too much. The scenery was really good after I arrived, but... 🚗We took a taxi to the hotel at 2:40, and were told that we would check in at 3 o'clock. We were asked to go to the restaurant first to have the free afternoon tea 1️⃣About afternoon tea☕️: Well, afternoon tea is 2 daifuku, a puff-like thing, and 2 cups of juice, priced at 68 yuan each) 2️⃣About the room: I checked in at 3 o'clock, the floor of the hotel room was all wet, and there was a strong smell of disinfectant. I didn't feel at ease. I just felt that the cleaning was perfunctory, and disinfectant was poured and then wet mopped. . I suspect that the bathrobe was not changed. When I slept at night, the sound insulation was very poor. There was a sound of dragging benches upstairs. There were fireworks outside at 11 o'clock in the evening. Be careful with children. 3️⃣About service: This hotel has no service. Let's not talk about the service content. The service attitude of the staff is not good either. 1) While waiting to check in, the child wanted to drink water. We asked the front desk attendant if there was any water. The other party was surprised and reluctantly gave us a bottle of mineral water. 2) After we swam in the pool, we asked the front desk if there was ginger tea. The other party told us to go to the restaurant bar to scan the code. If there was, there was. If there was no, there was no. I asked the hotel restaurant if there were two slices of ginger for me. I felt uncomfortable after swimming. The other party said that they could apply for some ginger tea for us. After it was delivered to the room, they asked us to give a good review. 3) When checking out the next day, at 12 o'clock, the hotel called to coax Xiaobao to sleep but did not answer. A female staff member of the hotel came to the room and knocked on the door very loudly, waking up the child. I told the hotel that the room was very noisy last night. Can we delay the check-out by 3 o'clock? We checked in at more than 3 o'clock yesterday. The other party was not happy and asked us to pay 50% more for the room fee. The negotiation failed. The hotel actually asked the Ctrip platform to communicate with me to extend the stay. The platform customer service lady was very professional and helped solve the problem of delayed check-out. I really like Ctrip platform here, efficient, detailed and professional ❤️ There are many...complaints, breakfast is a set meal, which is porridge, fried noodles, and steamed buns in Chinese style, the supporting facilities are not very complete, the hotel has no entertainment except the beach, no baby play, and no sand digging tools are provided There is really no harm without comparison, on the contrary, Shuangyue Bay is more recommended. A few real photos, breakfast🥣Afternoon tea🫖Sea view🌊