Hampton by Hilton Huizhou zhongkai Hi-Tech Zone

Very bad experience, single frequency central air conditioning, the room was 27.5 to 28 degrees all night, the room temperature could not be adjusted, the heat woke up adults and children 4 or 5 times, called the front desk at 11 o'clock, but there was no improvement, the hot and stuffy room was unbearable, called the front desk again at 3 o'clock in the morning, and did not rest well all night. On the third day of the Chinese New Year, the male front desk staff reduced the guest's 388 yuan room type to 328 yuan room type, and did not make up the price difference. The promised fruit delivery has not been delivered. When checking out, the front desk staff did not deliver fruit until the guest asked, and the staff took out a bag of things, which contained mini toys and biscuits with a total price of no more than 10 yuan, and 2 hotel consumption membership cards to be consumed. The door has a large gap, and the light from the corridor shines into the room at night. A very bad experience.

Whenever I travel to different places, I would choose Hilton Garden Inn. But I will not stay there again. During the Chinese New Year, the hotel was almost fully booked. There was only one person at the front desk to check in. The takeaway we ordered was said to be delivered to the room, but it was left at the front desk for more than 20 minutes. If they told us that it would not be delivered, we could have taken it ourselves. They said that the heater would be delivered at 18:00 and the fruit would be delivered at 20:00, but it was almost 8:30, and they still didn't do it. The quality of disposable supplies was also average.