Guest User
August 21, 2024
The room was very bad. I read in the reviews that the front desk staff were very friendly and would help with luggage or something? I want to ask, don’t you feel guilty about making such comments? The people at the front desk didn't move at all. There was no air conditioning in the room. We specifically asked before booking if there was any air conditioning. The person on the other end of the phone clearly told us that there was air conditioning. When we arrived and asked, they said that we had booked a special room without air conditioning, and only the deluxe room had air conditioning. Isn't this a clear deception to us? Later, the brother who rented a car locally said, why do you live here? Among 100 people coming to Hailar, maybe only five people will choose here. The conditions are very bad 👎🏻! I hope this review can help people who book hotels in the future!
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