Red Maple Inn and Suites

Location: Many users mentioned the location is good, and some are close to specific places like Algonquin Park.

It's a Hard NO from me! N There was no greeting or smile at check in. No coffee or tea in the room or lobby. While entering my room I had to use all my might to open the metal door. It stuck as did all the other doors in the hotel.My new sweater was snagged on the metal piece sticking out. It now has a hole Pics below, a real safety hazard from this rusty metal danger. People above me were banging on the metal door & the floor all night. I called the front desk @ 2:30 & they said the front desk is open 7-11 we're closed & he hung up on me. I didn't get any sleep & then slept in loosing 3 hours of my day feeling tired, nauseated, headache & didn't enjoy my day because I was so tired. In the morning I talked to the desk & they didn't care in the least. She said she'd look at the security cameras.On check out he was dismissive & rude. I again talked to them about the doors that wouldn't close, the dangerous door that ruined my sweater & the noise. Again they said they would review the cameras. Didn't do me much good 2 days later on check out.No remorse, apology. Nothing. No service, No kindness & no hospitality. I cancelled my last night & only stayed 2 of the 3 nights. Anytime someone goes in or out of their room you have to slam & use all your weight to close it & pull your back & shoulder out when opening.Therefore you hear this loud heavy metal door every time anyone in a room above, beside & below leaves. You will not get any rest , kindness. respect or hospitality here. Pic 7 shows sweater damage

WiFi didn’t work, TV had very little channels, no smart TV options, vending and ice machines broken. 3rd floor had a smoke smell, room wasn’t that clean, lights switches were super dirty and gross, towel rack was almost falling off the wall. Not what I’d expect for $170 a night. At least the AC worked good!