Extended Stay America Suites - Huntsville - US Space and Rocket Center

I loved my stay. It was conveniently located to Oakwood University, von Braun Center and shopping.

Convenient to get places , not bad place floors needed to be clean definitely wouldnt walk around in room without shoes on , and evening staff needs tonpay attention to when people comw in and not stay in back i even kwpt saying hello and they got up throwed atuff away and evweything but nevwr came to window to help had to gonout and have my husband call to make her go to phone thankfully 2 other customers also walked in she had to come to window

Terrible The hotel was dirty, dirty outside and inside. I walked on the floors before taking a shower and you could see my dirty footprints when I stepped into the tub. the elevator and walkway was also very dirty. There were no dishes or silverware in the kitchenette and only 1 tea towel and no dishcloth or dish detergent and it stated that it was fully stocked. You were required to take your dirty towels before they would give you additional towels. The only things available were small muffins and coffee in the office area. I questioned how often the rooms were cleaned and they said every two weeks. The floors were so slick and dirty that we only took our shoes off as we were getting into the bed and I threw towels on the floor so we could put our clothes on without getting them dirty. There was no shampoo, conditioner or hair dryer in the room. The mattress was comfortable but I was very worried about the bedding and the bed headboard ( bed bugs ? ). I am so sorry because I have never written a negative review but I feel this property needs some help !

They were so nice the room was so clean and comfortable

The staff was nice and accommodating however the property and grounds was not maintained. The windows were dirty from the outside needs power washing.

This place was awful. I figured because it was an Extended Stay that it would be decent. The only good thing about this place was the people at the front desk. They were very kind and did refund us for our trouble. The two rooms that we rented for our family were filthy. The floors were dirty. We wiped one with a wash cloth and it was black and brown. The excuse from the front was that wood floors are hard to clean. There were bugs everywhere and the rooms smelled like smoke and weren't stocked properly. My favorite was the pot smokers outside one of rooms, who looked like they had not showered in about a year. No offense to pot smokers. I just personally don't want it wafting into my room. We had to double up in one of the rooms because that was just a tad bit uncomfortable. For what you pay to stay here, go to the Holiday Inn next door.