Guest User
August 11, 2024
I booked two twin rooms with mountain view. When I got to the room, I found that one of them faced the backyard and was not a mountain view room. However, when I checked in, the waiter said that the room was full, which probably meant that I couldn't change rooms. , but at least tell me that there is one room that doesn’t have a mountain view, right? No, there was no apology; what was worse was that the paper roll racks in both rooms were rusty, and there was dust visible to the naked eye. The good reviews I saw when booking a room shocked me instantly; but parking in the front and back yards was very difficult. Convenient, there are two charging stations in the backyard; breakfast is in the banquet hall, and it is not as rich as the reviews say. The tableware is always out of stock, and quick meals are always delayed. Breakfast is only until 9 o'clock. At 8:50, the waiter was already reminding us to collect the meal. In this peak tourist season, it is very unfriendly for us to travel independently and not want to grab the schedule for a family trip. My husband and children did not have breakfast. After checking out, we Noodles are served at the restaurant next door; the WiFi password of the room is on the phone, and there is no relevant reminder when checking in; there is a shared charging cable in the room that can be scanned; the plastic film of the smoke detector in the room has not been removed😅
Original TextTranslation provided by Google