SUNRISE Alora Aqua Park

I feel like I’m staying in a 2-star hotel. The food is very bad, the plates have a terrible smell, the staff is just as bad, there are no activities from the animation team, and the rooms are not good. I don’t understand how this hotel is under the Sunrise administration.

A must visit family hotel with water park! We had reservations when we had booked this trip after being contacted regarding the current renovations and change to available alacarte restaurants HOWEVER the renovations didn't interfere with our holiday whatsoever we heard a small amount of banging on 2 occasions ! Wow and they currently have 3 alacarte restaurants available but by only having 3 currently actually boosts the quality and standards in my opinion we especially enjoyed the Italian one they also double up as the snack bar during the day ! The staff are truly amazing at thier job and make you feel more like an extended part of thier family rather then a tourist ! The aqua park is fantastic and can genuinely say atif the lifeguard goes above and beyoned to keep all guests not just children safe ! Also a big shout out to saad at the oasis bar who left no cup empty and always kept up properly hydrated with bottles of water during our stops at his little bar without asking ! The rooms are slightly dated hut are well and truly fit for purpose and do what they need to to make your stay a pleasant and comfortable one ! Along with the rooms the cleaner was genuinely outstanding everyday we came back to a tidy and clean room and everyday a different towel arrangement was waiting for our enjoyment! My advice for tips would be to take us dollars don't bother with the Egyptian pound ! They also have on site reps from global diving and they genuinely can't do enough after your booking to keep you informed and supported for your fun trips and days out any local questions or knowledge I would highly reccomend asking them and using them for any bookings this holiday was genuinely one for the memory bank and I can honestly say the staff at this hotel really do make you feel as welcome as your are In your own home nothing is to much trouble weather you've tipped or not a massive thankyou to all the staff we've made friendships with and enjoy to all who choose to visit this magical resort

I had an absolutely wonderful stay at The Sunrise Alora Aqua Park Resort. From the moment I arrived, the staff were warm, professional, and attentive—making check-in a breeze. The lobby was elegant yet welcoming, with thoughtful design touches that made the space feel both luxurious and comfortabl

This hotel is not safe for women. While some staff were lovely and professional, one man’s behaviour was completely unacceptable and ruined the entire trip. He approached me with unsolicited comments about weight loss meds, implying I should take them. Then he tried to get our numbers, pressured us to go to his club, and made inappropriate sexual gestures — all while we were clearly uncomfortable. When we didn’t respond, he kept telling us to “just smile.” This wasn’t awkward. It was predatory, creepy, and harassing. Waiting on response from hotel. I booked this through EasyJet Holidays expecting a professional, respectful experience. Instead, I was made to feel ashamed, vulnerable, and disgusted. Until they deal with behaviour like this properly, no woman should stay here.