Guest User
June 18, 2023
I don’t know from where to start right from the beginning to end I had worst experience, I stayed for 4 nights had to change my room 3 times. First night when I got there it was okay , next evening when I was about to go down to restaurant for dinner a big guy was passing by the corridor as I opened the door he tried to push my door to come in I somehow managed to push the door & locked myself in I was petrified & called the guy in the reception from my personal phone to come up for help , he was helpful , calmed me down & escorted me to reception to load ge compliant against the man. Later Karim the reception manager came to talk to me about the incident & I was shocked to hear he said the guy who forced himself to my room was drunk !!!! So I asked him is it acceptable to behave like that with a female solo traveller just because he was drunk ???? He then promised to change my room from 6 th floor to 1 st floor close to reception , later manager came to say my room is ready it’s nice & clear ready for me to occupy. As I was very tired I did not inspect the room I went to bed straight away next day morning when I went to bathroom I was shocked to see the state of the bathroom there was used soap , dirty toilet & sink , dirty tissues on the floor , cigarette buds on the floor , no towels , no rail to hang towels & shower did not have knob to control the temperature I then had to call the guy in reception to make a complaint he apologised & changed my room . Karim the manager is liar & useless . Food was horrible too All in all I had the worst experience