Guest User
January 19, 2025
The service is very poor, and the Chinese are treated differently. The room facilities are old, and the power supply in the room is always inexplicably cut off. I reported it to the staff many times but it was not solved. Finally, two Egyptian staff came to the room to repair it. They were very impatient and turned their faces to me, thinking that I was playing tricks on them! Brother, I am the customer, and the room has no electricity. It should be my impatience! In the end, we customers need to argue for ourselves before the problem is solved. From the front desk, to the staff who answer the phone, to the maintenance staff, each one is more impatient than the other. What kind of face is it to serve white customers? What kind of service do Chinese people get for the same money? The hotel has a good scenery and a beautiful environment, but it is really bad to encounter staff who treat us differently.
Original TextTranslation provided by Google