Mirage World Hotel - All Inclusive

HORRENDOUS!! Dirty You will get poisoned by the food. Rudeeeee stafff Very POOR ROOMS they will put you in camps beds and very dirty mattress. The area are very bad as well the people will keep calling you to get you into the shops and Restaurants.

Staying here as a family of four we booked the jacuzzi room and we're situated in C block with no balcony....however being so close to the onsite shop certainly has its advantages, shop keeper is 100% gold star amazing bloke, Welcome to Miami, we all fell in love with him and his young son 🤛. The hotel itself is good, the night time entertainment was a bit boring but the entertainment team in the day, especially Jack were brilliant. There is very little shade and the hotel MUST purchase parasols for the sunbeds, its dangerous for the little ones, even the kiddies pool has one one tiny shaded area!!! My daughter slipped over and instantly someone came over and took her to have her graze cleaned and dressed. Room was cleaned and clean towels provided daily.

Arrived at the hotel at 11pm Turkey time (12hours after we’d left our house in the uk after travel etc) was an incredibly long day, stood waiting to check in for a while for someone to be available to take us to our room. Finally checked in our room and noticed there were ants crawling literally everywhere. My mother went to reception and complained, was advised someone would be up in 30 minutes. 40 minutes later no one arrived so I went down to reception and asked for it to be sorted and stayed till I actively saw them on their phone to another member of staff saying it would be sorted right away. They then five minutes later sent two boys up with some chemicals… these were unlabelled… no has markings, absolutely nothing on the bottle and just started spraying random chemicals in an unventilated room which is beyond stupid. Angrily marched to reception whilst my mum attempted to stop these boys spraying further chemicals all over the floor. Reception quite frankly refused to do anything and their answer was the managers at home so there is nothing they can do. I asked for a has sheet or MSDS sheet or any explanation of the name of the chemicals they were spraying, this was not received or name given at all, after 10 minutes of arguing about the lack of safety the reception staff admitted that the chemicals were a little bit dangerous but they still refused to do anything so I stood and quite literally told the staff I wouldn’t move till they phoned management at home and switched our rooms as I was not sleeping in an unventilated room, partially covered in chemicals and partially covered in ants. After 30 minutes of refusing to move from reception and refusing to let them deal with any other holiday goers (apologies to them) our room was finally switched as we were put in a room of someone arriving in a couple of hours so clearly someone else was due to stay in a room sprayed with god knows what chemicals and ants potentially still crawling about. Whilst in reception awaiting to have our room changed there were multiple people complaining about unclean rooms, unmade beds, fresh sheets as the ones on their bed were filthy, others complaint their door could be pushed open with a key as the frames were broken and they wanted to move rooms which I imagine were told the same as me after having to prove the problem which is hilarious cos you wouldn’t be down in reception literally 10-20 minutes after checking in if there wasn’t a problem. The rooms were dirty when we got into our second one but by this point it was gone midnight and the mud on the floor was the least of our problems. Then noticed the beds had ripped bedsheets on them which should have been thrown away years ago. Most hotels also give top sheets and not just a horrible scratchy blanket. The block C is in serious serious need of repairs the paint is ruined throughout the whole place, the metal runners in between the carpets are broken and a health hazard due to the potential f

We came to Mirage World Hotel for a 7 days family holiday and we enjoyed every minute of it. Beautiful and very clean hotel including our room and bathroom, lovely and friendly staff, amazing delicious food. Everything was just perfect. Hotel is very close to the beach and the shopping area. It is in the heart of Icmeler. We also tried the Turkish bath which was an amazing experience for reasonable price. The spa is actually located inside the hotel and it was very convenient to just go downstairs and walk in the spa with pre-booked appointment. The ladies in the spa were very professional. Charlie a member of staff helped to answer all our questions with the Turkish bath and also gave us a very-very good price for the service. He's amazing and also has a very good sense of humour. He came to say hello every day and ask how are we or do we need any help with anything throughout our stay. The entertainers did a brilliant job during the day and also at the night show. The little ones loved the Kids disco which started 8.30pm/9pm depending on the day of the week. After the kids disco we had the night shows every night including belly dancing, white party, Mirage Hotel beauty competition and much more. The weather was incredible. 40 degrees every day, when the hotel's 5 pool came very handy. Icmeler is a beautiful place, with friendly people and lot's and I mean of shops where you can find anything for very good price. The shops are open until 1am in the morning so you don't have to go out shopping In 40 degrees if you don’t want to. The nightlife is breathtaking, restaurants, bars, clubs for every nationality, and age. You can enjoy the night no matter where you're from or how old are you. The atmosphere is unbelievable. We will definitely come back to this place. We fell in love with the Mirage World Hotel, Icmeler and Turkey

Arrived last Wednesday feeling excited we got private transfer which was nice and then we arrived 12 midnight shattered no food or drink was left for us but restaurants outside still open , the room was small and the boys were put on a double sofa bed they had to share with ants unfortunately the air con wasn’t working so went to see about another room the next morning we was woken up by very loud booming music which we thought ok we can cope with that, unfortunately u can’t escape the booming music from 10am til 12 midnight in the new room it was more spacious we went for breakfast and it was rank so went to the bar next to hotel were the food was lovely , we went on the slides which were good but no sunbeds left or shade to get out the hot sun, second day we went on a boat ride out all day then back to the hotel later we went for dinner as if u go early there’s a lot of pushing in queing etc we got our food then realised u have to que for drinks meanwhile dodging being stung by the wasps their was existing food left on the floor for the ants I think but we left the food and ate out day 3 morning we talked to the manager about our issues were we was told we could have any upgrade in the hotel but by now we felt it wasn’t for us n checked out luckily we found a lovely small & friendly which we have regrets not booking first , we paid over £3000 for a week but it was carnage the whole place needs upgrading including management I just want to say this hotel wasn’t for us but might be different for u good luck