Kyriad Hotel Indore by Othpl

I was travelling with my family. I would say that it was one of the best experience out of other hotels/properties in have stayed in indore. Every member who were serving in this hotel was very humble and polite. Specially when it comes to getting essentials things for infant baby (since we were travelling with our baby), they helped us a lot.

We, both 70+ Senior Citizens, spent three days in this Hotel. It is located centrally and close to many Multi-Speciality Hospitals in the neighbourhood. The Front Desk staff and the Room Service Staff were polite, helpful and courteous. The morning Breakfast spread was quite basic but the food quality was very good. Toiletieries were bare minimum. The bed was comfortable with clean linen. The room was very small compared to the MPT Hotels that we had stayed and the lay out of the room leaves much to be desired. It is hard to believe that it is a part of an "International" Franchise. A small dirty window is the only opening for a view of the outer world, giving a claustrophobic feeling. The lay out of the bathroom takes the cake. Having stayed in hundreds of Hotels around the globe, I found this crammed space an apology of a bathroom. There was no partition between the wet(bath) and Dry(commode) area. Worst still, there was no floor drain in the bathroom portion but the only drain was right across the room on the other end below the wash basin. Once the first person takes bath, the entire floor gets covered with soapy, slippery slushy bath water as it traverses across the floor to the drain point. Very risky for a senior citizen to venture in, till it gets dried. It is no fun for young couples too. There is a "romantic" glass partion between the bedroom area and the Bathroom, may be with the idea of the spouse watching the other taking bath on the other side, while sitting on the bed. Imagine if at that instant, if the Room Service chap comes with the breakfast you had ordered and rings the door bell. When you open the door, he can have an exciting direct view of the person bathing. Atleast a curtain should be provided to cover the partition if one desires so. As I said, a disappointing lay out-both for seniors as well as youngsters. Oh, and one more thing. If you have the habit of taking bath in the evening after returning to the room, if you are ok with cold water it is fine. If you need hot water, you need to leave the hot water tap open till 3 or 4 buckets of cold water is wasted so that some luke warm water ( left over from the morning hot water storage) will start flowing.

Overall experience was Average. please refer below ratings - a) Location - 3/5 b) Food - 3/5 (do not book rooms with meal plan as hotel don't provide buffet lunch / dinner. Restaurant staff will provide you very limited options for food and you will feel like cheated.) c) Service - 2/5 d) Check in - 3/5 e) Room -3/5 (booked two rooms - Suite & Superior but all amenities were not available as given in description)

clean rooms. we used food room service, which was also prompt. hotel has a restaurant attached, which is good. we liked the breakfast spread as well

Washroom and room are not clean properly. They provide only 2 - 500ml bottle. No facility as per sweet room

Good experience at the kyriad hotel indore ! the property’s location, food, amenities are also great.