Shinonsen Inns

"the food is most generous and sumptous, and very high standard. We stayed in couple room with a private onsen tub. This make our stay most memorable as my wife was recovering from a major surgery. When we request the staff to add another layer to the futon mattress, he told us to do it on our own since the futon are in the room. When we told him that my wife is unable to do so due to the surgey, he oblidge to our request but unhappily. Apart from this unpleasant encounter, we decided to return again to this place."