Guest User
August 1, 2024
We stayed here for the 4th or 5th time as a stopover on a trip to Italy. It's a good, quiet location on the A13, just a few minutes by bus or car from Innsbruck city center. Spacious rooms, some with beautiful views. After a change of ownership, the owner is building a home on the property instead of investing in a hotel. Accordingly, there's construction noise from the morning onward. The entire property is untidy, the green spaces are no longer maintained, and workmen are parked in the guest parking lot. The entrance area is dirty. Rooms are worn and in need of renovation. The hospitality of the previous owners was apparently sold with the hotel. Reception is no longer staffed in the afternoon; the key is in the key safe. The once-great breakfast is now cheap, pre-counted discount items. The coffee was cold, the waiters were infrequent, and they weren't refilling the food either. "We have so few guests, it's not worth it."
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