Lombok Hotels with Wifi

Free airport transfer before 12. Can WhatsApp the hotel to arrange, room is clean and tidy, staff is nice and helpful.

Lovely hotel, service is good. We stayed in garden chalet. The anniversary and fruit touch was so nice Daily cleaning. Staff are so kind and polite. It is a 4 star and is clean. There was a smell from the loo which was solved once we told housekeeping. The resort is showing its age but nevertheless decent. Only thing is doors do not seal so creepy crawlies are always in. We were not too fussed - some days only saw ants which was annoying but otherwise ok. The beach had no lifeguard so if you do go in it’s at own risk. We wouldn’t suggest this as waves are always high good for surfers. Amenities there is a mart walking distance and a spa. Not much else including food places you have to get a grab or drive. You get a free photoshoot which is really good as you get to keep a printed photo for free! Breakfast is decent nothing special. View of palm trees and beach is amazing.

We stayed with three kids in an interconnecting room. The rooms and bathrooms are clean. Rooms are a little dated, but it's not an issue. The staff are friendly. Housekeeping really fast to respond. Breakfast is more suited to local taste, although they have plenty of Western options like croissants, bread, cereals, pancakes,waffles.etc.. The pool is amazing and super clean. We can see the cleaners clean the pool evdryday.They have 3 or 4 different pools with different depth levels. Kids and adults are seen enjoying themselves. Location of hotel is close by Tajung Bias Beach which is 5 minutes walk and has a nice strip of restaurants and horse riding for kids along the beach.

Loads of potential and most of the staff are friendly and try their best. The resort could focus on training their employees so that they can deliver services on a more higher level. They are able to do their jobs but it's very basic and doesn't fit the brand image that they are trying to portray. The food quality was not of high standard and when the hotel is not full they cold probably provide a set menu for breakfast. It may not be as good at first, but for reducing food wastage and food related health it could be beneficial. Our stomachs weren't happy when we ate at the resort because of this. For staff, you can empower your workforce by rather having a few people who are highly skilled but in a variety of areas. Maybe doing family weekends and have a kids club going to get younger families witih kids under 12 to come, as I feel like this is a great resort for young families since the beach is calm and the pools are set up like that. There is a massive area on the one side of the common area that could possibly have a play area with a little crafts centre going. The location is far from most places so if the resort focused on uplifting this would probably help a lot. It really has a lot of potential.

What can we say about this resort? The first word that comes to mind is 'outstanding'. The location, right on the beach, is awesome. Staff are super friendly, efficient, and respectful. Breakfast had so many options, from Western to Indonesian favourites. Sunsets were mind-blowing. The room was spacious, and the bathroom was huge. Super comfortable bed and waking up to the sound of the waves lapping on the beach each morning truly had us in relaxed holiday mode every day. If you are after a relaxing, quiet location with excellent amenities, this is the place for you. If you are after some local food, head 5mins south down the beach to Warung K or Verve Beach Club.

The rooms are beautifully decorated and have a pleasant layout, although the cleanliness could be improved, as there were some cobwebs and marks on the walls. The air conditioning was malfunctioning and intermittently stopped working. The pool is wonderful, and the breakfast offered a wide variety of delicious options. We extended our stay by an additional night but changed rooms due to the air conditioning problem. It is quite expensive considering the location; however, if you can find a good deal, it is worthwhile. They also offer a complimentary shuttle to the center and provide free daily activities. I found their restaurant to be quite expensive, double the cost of similar meals in town, which is unfortunate as we would have eaten there if it were more reasonably priced.

Very great service from the staffs, everyone was friendly and helpful. Even before I arrived, the communication with the staff through WhatsApp was helpful.  The view from our room was breathtaking. One thing to note is there were quite a few rove beetles found in our room especially the balcony area (we went when it was rainy season).  The area of the room is large, even with added bed, we did not feel cramped at all. The toilet area is also large and clean, with the toilet and shower area separated with doors. The towels given are clean and fluffy.  Breakfast was amazing! All the food that we tried are delicious. (It is an a la carte type of breakfast) All in all, we were very satisfied with our stay here and will definitely stay here again if we visit Lombok.

The location of the hotel is very good. And the rooms and houses are also very nice. The downside is the horrible personal. They are not client oriented and hotel do not provide good level of service. First day when we arrived at the hotel we booked gili island tour with them. Booking from hotel you expect high level of service, but this was the worst excursion I have ever been to! First they not wanted to provide things they promised - no snorkelling exuipment, no towels. Water they not provided for whole day and the boat was horrible - with no stairs to get back on it after you jump in the water to snorkel. My husband needed to pull me up from hands on the boat as I could not get there without stairs on my own. From 3 islands we saw only 1. When we came to first island they sag it is too big currant and when we asked to go walking instead little bit in gili travangan - they not let us out. We saw Only gili menu. The last island also was with strong currant and we not saw it. When asked to bring to first island to walk, they asked us to pay additional. After this they offered us waterfall excursion eith reduced price, but in the end when we were taken to waterfalls we needed to pay additional for guide and entry. In the end can say - do not book any excursions with them as they cheat all the time. Massage in hotel also weak. And coackroaches are often comming to room. In the end we have not good aftertaste after this hotel visit. In the picture we added the person who is responsible for excursions and does cheating for tourists.

Old historical hotel with very nice outdoor pool and beaches.. Rooms still old fashion and breakfast is 75% Asian traditional food.. Staff is very kind and ready to help and content clients requests..

Everything is very good, but it's just a short stay for one day. If I choose again, I will adjust the hotel arrangement and stay for one or two more days. The Catamaran behind you is not a little bit better. Dinner is about 300 per person, with free water, pre-meal bread, appetizers and soup (the portions are small, but very ceremonial). The water in the swimming pool seems to be heated, which is very good, but the water is a little muddy, which may be due to the local water quality. I didn't have time to snorkel and windsurf. In short, it's right to book.