Premier Inn Inverness West
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Inverness
Premier Inn Inverness West
Glenurquhart Rd, Inverness, Scottish Highlands, IV3 5TD, United Kingdom
Show on Map
Whether you're into monsters or munros, Premier Inn Hotel Inverness West puts you in the perfect spot. You're close to Nessie's world-famous home, the Caledonian Canal, incredible scenery and world-class tourist attractions. Overlooked by a pink castle, Inverness is a colourful place to visit at any time of year. Listen to the blues at Rockness or Belladrum festival, or watch athletes toss the caber onto the green grass at the Highland Games. Come in the summer and the city is awash with colourful flowers too. Then come back to the hotel for tasty food at our Beefeater Grill restaurant and a lovely comfy bed.Show More
We Price Match
Amenities
ParkingFree
All Amenities
Property Description
Whether you're into monsters or munros, Premier Inn Hotel Inverness West puts you in the perfect spot. You're close to Nessie's world-famous home, the Caledonian Canal, incredible scenery and world-class tourist attractions. Overlooked by a pink castle, Inverness is a colourful place to visit at any time of year. Listen to the blues at Rockness or Belladrum festival, or watch athletes toss the caber onto the green grass at the Highland Games. Come in the summer and the city is awash with colourful flowers too. Then come back to the hotel for tasty food at our Beefeater Grill restaurant and a lovely comfy bed.
Show More
3.1/5
Cleanliness3.1
Amenities3.1
Location3.1
Service3.1
All 40 Reviews
Surroundings
Airport: Inverness Airport
(18.3 km)
Train: Inverness Railway Station
(3.7 km)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
Double Room
Non-smoking
Daily housekeeping
Curtains
Bedding: Blanket or quilt
Check Availability
2
Twin Room
Non-smoking
Daily housekeeping
Curtains
Bedding: Blanket or quilt
Check Availability
Accessible Double Room
Non-smoking
Daily housekeeping
Curtains
Bedding: Blanket or quilt
Check Availability
2
Single
Non-smoking
Daily housekeeping
Curtains
Bedding: Blanket or quilt
Check Availability
Guest Reviews
3.1/5
40 reviews
Verified Reviews- Cleanliness3.1
- Amenities3.1
- Location3.1
- Service3.1
Average for similar properties in Inverness
willow73willow
March 11, 2025
It scored higher as the location was so good for the Inverness half marathon which I was traveling for. So the good points. If you are traveling for the half marathon or 5k it's perfect. Its walking distance to the leisure centre and you can leave car in car park. The hotel however is very tired. Doesn't appear to have had the premier inn upgrade yet so rooms are very dated. Check in staff were rather grumpy and unwelcoming. The room was a family room and as you can see from pictures was very tight for space. The carpet was lifting from the ground and all in all just needed a bit of a modernisation. No usual USB plugs. We were only staying for one night thankfully as could hear every movement from upstairs. The restaurant was really busy and food took ages to come. We couldn't get a reservation until 730 and food took about an hour. With young children this wasn't great. Thankfully we had brought a pack of cards to keep them amused as nothing was offered by staff. Again staff were very unfriendly and unengaging. Food was average and a bit disappointing. I stay in premier inns a lot with work and normally meal deal is a winner but I was left bit underwhelmed. Breakfast was also busy and queues for toasters coffee machines etc as to be expected on race day. There was no water and I had to ask to get it refilled. When we checked out no one was at desk to ask how are stay was or I would have said to them. There are better premier inns in Inverness than this one.
Guest User
March 10, 2025
The pub is w@nk. Terrible. What a bag of hit. I would advise nobody to ever stay there. Probably sh!!!!!t hotel I have ever stayed in. Food is bland and tasteless. Service rubbish due to lack of management. Manager needs ducking off ir retraining.
Guest User
February 19, 2025
The room was not filthy but not much attention to detail, if you looked at the underside of things they were dirty, the bed was absolutely terrible worst mattress ever. Staff were nonchalant, check in was absolute joke. £15 to check in early is a joke, self check kiosks out of order or cannot find booking. Cables hanging off tv, dirty paper towel dispenser underside. Bar closed until 5pm no where to wait until ludicrous 3pm checkin.
Guest User
February 9, 2025
Hotel is a bit tired although the bed was comfortable Room service burst in at 8am told me they thought I’d left and removed the room card from the electric port. Showering in the dark was quite exciting. I don’t think I’ll return Perhaps I should have mentioned it on check out but didn’t bother
Guest User
January 20, 2025
We were a bit hesitant after reading some of the reviews for this hotel, but were pleasantly surprised. We stayed in a premier room on the second floor which was lovely and quiet. It had everything you’d expect from a PI room plus the premier additions such as a Nespresso machine, bottled water and Green and Blacks chocolates. Wi-Fi was a bit patchy but not the worst. Check in was fast and friendly- there were kiosks but we were able to check in at reception. The restaurant was very quiet but the food and service were excellent. I’d definitely recommend this PI for visits to Inverness- right beside the Caledonian Canal for peaceful walks and also accessible for town. Parking was plentiful and free, too.
Guest User
January 15, 2025
I'm upset that I'm having to give a Premier Inn hotel a one star review. Although the hotel is as you would expect from the chain - clean, comfortable and the staff are good (despite being rushed off their feet at this location due to recruitment problems) - when you get charged double for your stay, you can't really give a review above one star. It seems that if the self-service checkin machine has any sort of problem, it errors out and asks you to check in manually with staff. Unfortunately, it then doesn't cancel out the transaction its just posted to your credit/debit card. The staff at the hotel are not in a position to do anything about this, other than to advise that it probably won't change from a pending charge to a confirmed one (spoiler: yes it will) and to give you a contact card for guest services if it does. Now, try getting your refund from guest services in less than 14 days. I'm having difficulty getting away from the thought that it's only because I threatened them with the card dispute processes that is was processed at all. I always thought Premier Inn were one of the better ones with customer service, so I've been bitterly disappointed with the amount of chasing I've needed to do, with promised call-backs not occurring etc. Will I continue to use Premier Inn & this hotel? Yes, but I won't be using self-service checkin again.
Guest User
January 8, 2025
This was the best night sleep I've had in a long time. The staff where all lovely and polite. Check in was quick and easy. The food in the restaurant was amazing and good value for money will be recommending this hotel to all my family and friend and will be back again
Guest User
December 30, 2024
I got a great deal for a family room for the night at the hotel, the room was clean and tidy when we went into it. It had all we needed apart from another pillow for the kids bed, I went to reception to ask for one and they said that they would bring it up, I waited in the room for about 1 and half hours and had to go back to the reception to ask again, to be told they had no spare pillows left in the hotel, (which i don't believe for a second). Wr also booked a meal in the restaurant for 3 adults and a child, and when the bill came they had added stuff to the bill that we did not have, this is unacceptable expecting us to pay for items that we did not have. They went away and then sorted this but it took some time for them to do this this. I stay in Premier Inns all over the country and I have to say even though they had said that they were sort staffed, the service and attitude of the staff was below par for such a big chain of hotels. I am in Inverness alot visiting my son and I like to have the option to stop in a Premier Inn over night to break the journey up, but I don't think I will stay in this one again.
Guest User
December 30, 2024
We paid for the Premier Plus room as we like the extras. We were disappointed, it wasn't the usual nice glasses but old bathroom type ones that were very worn. There was no bottled water and the cups supplied for the coffee machine were too big and didn't fit. Got our fingers crossed for the next time. Have stayed here lots of times and the staff are always nice and friendly.
Services & Amenities
Most Popular Amenities
Parking
Free
More Amenities
Parking
Parking
Free
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Vegan, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:£9.50 (approx. AED 45.16) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Paying at the Hotel
Property Description
- Number of Rooms: 76
Whether you're into monsters or munros, Premier Inn Hotel Inverness West puts you in the perfect spot. You're close to Nessie's world-famous home, the Caledonian Canal, incredible scenery and world-class tourist attractions. Overlooked by a pink castle, Inverness is a colourful place to visit at any time of year. Listen to the blues at Rockness or Belladrum festival, or watch athletes toss the caber onto the green grass at the Highland Games. Come in the summer and the city is awash with colourful flowers too. Then come back to the hotel for tasty food at our Beefeater Grill restaurant and a lovely comfy bed.