Garza Blanca Resort & Spa Cancun - All Inclusive

I’ve been to Cancun more than 10 times, and Garza Blanca is the first resort that made me feel like I don’t want to return to Cancun at all. The resort is extremely boring, with very limited activities both during the day and at night. The poolside is completely lifeless —no entertainment, no energy. I would not recommend it for families with young kids, as there’s almost nothing for them to do besides the pool. The beach is awful — so dirty you wouldn’t even think about getting in the water. Breakfast is served in just one restaurant, and the options are very limited. There’s no café on site, and although they have a Starbucks, you have to pay separately for it despite the “all-inclusive” package. In fact, the “all-inclusive” label here is misleading. You end up paying extra for almost everything except basic dining — $16 for a fresh coconut, $6 for a popsicle, $5 for a short carousel ride. For a resort marketed as all-inclusive, it’s ridiculous. Overall, this was a huge disappointment, and I would never recommend Garza Blanca to any of my family or friends.

Not recommended family with young kids. The resort is very boring with no activities during the day. Limited dining for breakfast and lunch. No cafe, which makes it difficult to get ice creams and coffees. Will not return.

Garza Blanca – Worst All-Inclusive Experience I’ve Ever Had Our family visit an all-inclusive resort every year, but this was by far the worst experience I’ve ever had. I will never return to Garza Blanca, nor will I recommend it to anyone. 1. Concierge Name: Claudia This was one of the worst parts of our stay. Claudia persistently pressured us to sign up for the timeshare presentation, even though we clearly told her we were not interested. She repeatedly stopped us to question why we weren’t taking the “promotional offer,” which was actually a 90-minute presentation with lunch. I told her multiple times that I would let her know if I changed my mind, but she still tried to schedule it for us. When I declined, her demeanor changed instantly. She lost interest in helping us with anything else, including our request to book a hydrotherapy spa treatment. She claimed the spa rarely answered the phone and suggested I go there myself. When I asked her to call, the spa answered immediately. Claudia told me they only had 11:00 AM or 5:00 PM available. However, when I went to the spa in person, they told me they had availability all day and even gave me a tour, the hydrotherapy area was completely empty. Claudia lied. After that, she stopped greeting us entirely. It was clear her role as a concierge ended for us the moment she realized she wouldn’t get credit for booking a timeshare presentation. This gave a terrible impression of how the resort views guests, as nothing more than

Loved the property and staff. There was some confusion at checkout where i recieved a bit of an imaginary additional bill. I tried to understand the source of the additional charges and even the admins at the desk could not explain. Also the daily credits are not really useful.