Very clean, staff is friendly, our room air conditioning is a bit problematic because the maintenance staff is off work, the manager immediately came to the room to check, changed us a room, solved it.
Very good, the hotel facilities are relatively new, the front desk service and breakfast are very good! Because I forgot to bring a toothbrush, there is a prompt in the room to ask the front desk, otherwise I have to go to the supermarket to buy it! ! !
Our stay was pretty great! The only negative was that the hot tub was out of service temporarily, but the pool made up for it. From the welcoming of the staff upon check in to check out, it was all up to par! I would highly recommend the hotel to anyone if they needed to stay close to the Mayo Clinic, etc.. it was Very convenient and reasonably priced.
I had a wonderful time at the holiday inn. It was my first time in Jacksonville and I loved it. The location is great the beds are comfy, the atmosphere was wonderful and the customer service was immaculate. I will be visiting again!
The breakfast was great and the service was nice. Front desk ran my card twice but other than that it was all good. Location was also good. Wish the rooms had carpet but then you are at the beach so. The rooms and bathrooms could have been cleaner!
The guy that was at the front desk I think his name was George , he’s amazing all the way and did his best .
Now the freaking housekeeper was the worst that I ever seen , she banged on my door so hard at 9 AM just to say I just wanted to check if you needed anything ,
Woman you’re right I needed some sleep that you messed up , talking loud didn’t care at all
I feel like she wakes people up so they can be out before 11
and she gets it over with
Never that location again
A New West Suburban Jacksonville HotelWelcome to Jacksonville, where Florida begins. Guests looking for suburban Jacksonville accommodations will delight in the new Holiday Inn Express. The hotel is located just off I-10 at exit 351. I-10 provides direct access to both I-295 and I-95 when you wish to visit downtown Jacksonville.Corporate guests will find this hotel convenient to both Cecil Field (VQQ) and Herlong Airport. Jacksonville International Airport (JAX) is 18 mi away. Businesses like Gerdan Ameristeel, Boeing and the Distribution Service Centers for Winn-Dixie, Publix and Bridgestone/Firestone are within eight miles.Leisure guests can take advantage of the easy freeway access our Jacksonville hotel provides to Florida's famous beaches or challenge themselves on one of the area's premier golf courses. Downtown Jacksonville is just 12 miles away, while TIAA Stadium, home to the NFL Jaguars and the Gator Bowl, is only 20 miles from our new West Jacksonville hotel.No matter the reason for your visit, you will love our West Jacksonville hotel's complimentary high-speed Internet access. As a smoke-free property, we're proud to offer healthy choices in our Fitness Center and Express Start breakfast bar. You will delight in the modern look of our rooms with their big flat panel TVs and cozy line of signature bedding. We want you to make the Holiday Inn Express Chaffee-Jacksonville West your Florida home away from home.
99 reviews
8.8/10
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8.4/10
DdaviscaseyOur stay was pretty great! The only negative was that the hot tub was out of service temporarily, but the pool made up for it. From the welcoming of the staff upon check in to check out, it was all up to par! I would highly recommend the hotel to anyone if they needed to stay close to the Mayo Clinic, etc.. it was Very convenient and reasonably priced.
GGuest UserVery good, the hotel facilities are relatively new, the front desk service and breakfast are very good! Because I forgot to bring a toothbrush, there is a prompt in the room to ask the front desk, otherwise I have to go to the supermarket to buy it! ! !
GGuest UserI had a wonderful time at the holiday inn. It was my first time in Jacksonville and I loved it. The location is great the beds are comfy, the atmosphere was wonderful and the customer service was immaculate. I will be visiting again!
PpricecynthiaThe breakfast was great and the service was nice. Front desk ran my card twice but other than that it was all good. Location was also good. Wish the rooms had carpet but then you are at the beach so. The rooms and bathrooms could have been cleaner!
GGuest UserThe guy that was at the front desk I think his name was George , he’s amazing all the way and did his best .
Now the freaking housekeeper was the worst that I ever seen , she banged on my door so hard at 9 AM just to say I just wanted to check if you needed anything ,
Woman you’re right I needed some sleep that you messed up , talking loud didn’t care at all
I feel like she wakes people up so they can be out before 11
and she gets it over with
Never that location again
AAnonymous UserVery clean, staff is friendly, our room air conditioning is a bit problematic because the maintenance staff is off work, the manager immediately came to the room to check, changed us a room, solved it.
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