Jakarta Menteng Hotels

We took the family king room which is to accomodate 3 adults. Check in time was 3pm, we arrived at 3.45pm but was told the room was not ready. However the staff at the check in counter gave us a temporary room (king deluxe room)to rest while we wait for our room to be ready. At 5pm they call saying the room was ready and we will be transfered to the our room. After we moved, we went out for dinner. At 10pm we went back to our room and realized that the sofabed was not ready and no pillow or blanket for the third adult to sleep. I call the guest service, and they came to set up. But i dont know what happened, they said the sofabed was broken so it cannot be set up. They will bring in an extra bed instead. The extra bed made the room less space to move around. I booked the room with sofabed is because i prefer to close it in day time so i have much space to roam around the room. That night also, i called the engineering team to repair the shower head holder. Because it seems not to hold the shower head properly which makes it difficult to use. They came an fixed it. But the next day, it became broken loose again. I gave up and just let it be. I dont expect this kind of room facilities from grand hyatt a five star hotel in Jakarta. Please maintain your rooms better. The staffs are all very helpful and friendly. I appreciate and extremely happy for that.

Room is clean, location not bad. Convinient store just beside the hotel and there is a 24hr burger stall in front of hotel. International electric plug is convinient, but no hairdryer provided. No fridge in room. Breakfast limited choice but taste ok

Clean rooms, great location, good breakfast! Service from front counter to cleaning staffs were impeccable! Would love to stay here again! Only downside is pillow is a little too thin to my liking.

Stayed one night at DoubleTree Jakarta Diponegoro and had a great time. Check-in was smooth and I loved the welcome cookie. The room was clean, comfy, and had everything I needed. In the morning, I enjoyed a refreshing swim in the pool before breakfast – such a relaxing way to start the day. The breakfast buffet was delicious with a wide range of options. Great location near Cikini Station, and the staff were friendly and helpful. I’d definitely come back for a longer stay next time!

At that time, the bed sheet was not really clean thou. And I had an issue with room electricity.

This Hotel is excellent for its customer services, all relevant staff are quite helpful and well-mannered. Breakfast spread is superb and taste very good. Location is a definite advantage. Regarding the room I occupied, being a 5-star rated hotel and carrying international brand, the room's condition could be upgraded as wear-and-tear of furnishings are clearly visible and looks bit outdated, particularly the TV and the chair. Do pay attention to the floor of bathroom which gets slippery when wet and most hotels nowadays do not use shower curtain anymore as water easily splashes onto the floor, and coming out from the bathtub poses real threat of slip to elderly and child. The room's air suction in bathroom did not function. Although I gave 5 stars to location, cleanliness and services, I could only give overall 4 stars due to the room's condition where I occupied for 2 nights.

This was my second time trying out Bobopod as I had a great experience during my first stay in another city. However, this time was disappointing. The walls are very thin, and you can hear everything going on around you. I didn’t get a good night's sleep on the first night and ended up booking another hotel. Nevertheless, the price and location are excellent.

At the time I got the no windows room because of the fully booked, but the room is quite bigger than the single one. The water heater not so hot at the time. Location is very good. Amenities was standard. The staff also helpful carrying my luggage into taxi and also at depart.

The hotel was nearly perfect, and I will choose it again. The breakfast of fried rice, eggs and fresh vegetable, was delicious and delivered to the room right on time. The location was great, central to all of my meetings, and convenient to public transportation. But do not park your car on the street outside - you WILL get a ticket.

The good thing about this hotel is the location since it is near many attractions and restaurants. The price is also affordable but the AC in the room is not good or not functioning well. The pool is not that clean but it is ok....however the main issue I had with the hotel was the average service...they take time to clean the room and once I had to tell them three times since after being out the whole day and arrived back to the hotel to my surprise they didn't even clean or tidy my room even though I turned the housekeeping button on.