Spa Hotels in Jambi

Its the 4th times I stay in Swissbell Jambi during my business trip. Nothing words can describes the authentic breakfast menu, what i love are the traditional foods. What a tremendeus experience to taste foods from local or even from another areas which have a uniqe food. The room also big compare to the next hotel. Thus i kept to choose this hotel during my trip to Jambi. Not limited to business trip only, but also for pleasure. I kept choose swissbell network across Indonesia.

Very very disappointing!!!! I stayed at 610. And by the time we stepped out of the lift, we could smell rubbish in the air.. And then, We experienced a very bad service, with misleading information given by receptionist, housekeepin and the laundry form. We would like to have pressing service, they said it’s not available and we need to go with complete laundry or dry clean service and we are fine with that (however, pressing services are available in the form!). They confirmed that the laundry can be done within hours and we can have the clothes by tonight. Turned out when we call the housekeeping service to order the service, They cannot do that as it was already passed the service hours. Wait what? Why was it so different? Housekeeping said that We need to drop the clothes by 12 noon at the latest to have it done by tonight. However, something odd that it was clearly stated in the laundry form that there are 2 laundry services, i.e laundry received from 8-10 and returned at 17.00 on the same day; and laundry services applicable from 8-16.00 returned/sent on the same day within 4hrs with extra charge of 100% from normal price - which we are fine with such clause. When I argued with the statement in the form, they said that they just changed the vendor, and this current one has “operational hour”. They also said the receptionist doesnt know the current situation so they confirmed that it can be done. ***! Why do I need to know such answer?? And why do u need to throw ur team under the bus? What an ATTITUDE! I complaint to the receptionist - who confirmed before, for giving me wrong information and also questioned the different information within hotel staff. They apologized and mentioned that my call to the housekeeping was taken by the intern. So?? It didnt change the fact that the information on the paper and from the staffs are different. They also said that they will revise the laundry form accordingly. Yeah right! They said that they’ll send an iron here, but it’s been 30 mins, and I hear nothing!!

Wiltop Hotel provide complimentary shuttle service from Airport, the room were spacious and I got an upgrade to a room with River View overlooking the Batanghari River. It has all of the essentials that you would need during your stay. The staff were courteous, friendly and never hesitate to help when we approached them. All in all, it was a terrific stay. Would definitely stay here during next visit.

Orders for other people, he said, were better compared to his brother. (eternal grand). the food and service are good, just keep it up. very spacious parking

The hotel room needs to be cleaned more, the card holder is broken, just taped and needs to be replaced. Because it often falls and makes Padang electricity. The breakfast is delicious and the menu is quite extensive, there is also a welcome drink

Such a kind love hotel, when entering the receptionist greetings me wanna to have massage? That make me so awkward, Hmm actually i am already booked overnight here. The room so bright lighting, clean, nice, and compact. They gave me room in first floor heading hotel front side so i got window with view and fresh air too. Tha bathroom also clean and water shower debit so strong thats very awesome. The hotel spa facilities are so complete, provide fresh water pool, hot water pool, whirlpool, sauna, laundry, lockers, towels, massage room, elevator, and resto. But they not fully gave nice information and privileges about spa to hotel guest, so i am declined to use it. So after all this hotel just qualifies mediocre.

This is another business trip to Jambi, I travelled after covid 19 is subsided, I shock that the bed condition is dusty and smell quite bad, I have dust allergy so it made me feel uncomfortable. My suggestion for hotel administration, please vaccum the bed periodically. I think I will choose another hotel if I visit jambi again.

Cosmo Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort.Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discover the wonders of Jambi with ease by utilizing the services provided by car hire and shuttle.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Cosmo Hotel provides a superb assortment of leisure amenities for guests to enjoy.Conclude your holiday perfectly with a visit to massage and spa on your final days.

This one of biggest hotel in jambi. The four star hotel and luxury. The rooms is new, good. Has a sofa, work desk, aminities like as 4 star hotel. The location is good, near supermarket, coffeeshop, bar, food and close to airport. But the minus of this hotel, the services is not like 4 star hotel. When i stayed here, when i sleep, restourant phone me about order the foods. But i didnt order. And the check out time is 12 am. But the staff phone me at 10 am to ask me check out or not. I think too early to ask my room before time limit. And the receptionist, flat. Not like this is a 4 star hotel. So for me, this 4 star but the service less than 4 star. I hope more better next time.