Guest User
September 9, 2024
I had a pleasant experience at this lovely hotel. From the moment I arrived, the staff was very welcoming and friendly. The receptionist was not only kind and professional but also took the time to recommend sights to see in Jeddah, which I appreciated. My room was on the sixth floor, classified as the most basic option ( Superior queen bedroom), yet it was surprisingly spacious with a nice partial view of the sea. The standout staff member was Mr. Gobal, the butler, who was incredibly dedicated and helpful. He thoroughly explained all the room's amenities to me. My room was prepared to be feather-free, and I didn’t have to wait for this service like in other hotels. It was well-equipped with numerous thoughtful extras, and the bed was very comfortable. Although it wasn’t a suite, there was a fruit basket, a box of cookies, and provisions for hot drinks. I was pleasantly surprised to find a complimentary cleaning cloth for my glasses, which Mr. Gobal noticed I needed. The bathroom was clean, and the shower was excellent. Room refreshments were offered multiple times a day. I also tried the room service, which had a wide menu, and the food was delicious. Whenever I called the staff, they were exceptionally courteous. I enjoyed both the breakfast and lunch buffets, which featured a great variety of tasty dishes. Overall, my stay was very comfortable, and I would love to return to enjoy the hotel’s outstanding services for a longer period. Thank you Rosewood Jedda 😊