Anonymous User
March 4, 2025
A very bad accommodation experience.
1. The rooms booked here are not given high floors. We booked four nights. On the first night, we arrived late. The middle-aged uncle at the front desk said that the high floors were full and only low floors were available. Then I asked if I could change to a high floor tomorrow. He didn't even look at the computer and said no, because it was fully booked, so high floor rooms could not be given the next day. We arrived late on the first day and didn't get a room, but why couldn't we change the next day? Are the high floors reserved for others?
2. Not only were we given a low-floor room, but we also gave a shop downstairs that played music until 12 o'clock in the evening. It played music all day long during the day until 12 o'clock in the evening. We were with our children and spent more time in the hotel, so we couldn't rest well. When I said I wanted to complain, they said there was no way, it couldn't be solved, and at most they would give you earplugs! ! It's impossible for the shop downstairs to play speakers until 12 o'clock in the evening in our country! ! ! This hotel is completely inactive! ! !
3. We observed for a few days that the Chinese on the same floor, while the Koreans who took the same elevator were basically on the sixth floor or higher. It was obviously a lie that they said it was on a first-come, first-served basis.
4. The bathroom on the first floor of this hotel is not open to the public, including guests. If you are checking in, she will ask you to go back to the room to use the bathroom. If you check out and need to wait in the hotel lobby or come back to get your luggage, I'm sorry, the hotel does not have a bathroom to provide.
It's all hyped up by Xiaohongshu, the experience is very bad. I don't know where so many good reviews come from.
Overall, it feels that Koreans in the service industry discriminate against Chinese people a lot, and the service is super bad.
But some Korean tourists I met on the road were still very nice
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