Maison Glad Jeju

Not a real 5-star for sure. Staff very rude and arogant, facilities nothing special, BREAKFAST overpriced - they won’t let you in after 9:30, they’ll remind you twice to hurry up and they’ll kick you out at 10:00, gym and sauna too… good location if you want to hang down town and be close to the airport otherwise far from everything… No early check in- unless you want to pay 25€ to get into your room at 13:00!!!! I will definitely never come back again… too much waiting in line for everything, and little enjoyment…a waste of money! The only person that smiled and was polite was the cleaning least on Floor 15. Such a sweet soul. Mostly Chinese guests that they rip off for the big rooms and decent food… 🤯🙄😤🤬

Can provide good services. They can speak English well. Can provide good services for answering questions, calling taxi and assistant for other services such as translators when you need. That's why worth to stay there. The location is good for shopping and eating around. Choose this hotel will bring you good experience to stay.

The room rate was a bit overpriced in my opinion. The location was quite good since it’s like the downtown do Jeju-Si city For the service part , I would like to express my gratitude to the concierge staff who helped me with the bandage.

We are regular hotel guests at the Glad hotel chain in Seoul, we have stayed at their Mapo, Yeouido, Gangnam properties many times. Naturally we wanted to try out Maison Glad in Jeju and we booked the higher priced renovated room in the Glad style as I know the Maison was not originally built as a Glad hotel so some rooms are in the older style of the original hotel. The room came with 2 bean bags instead of a sofa which is normally ok with us except both the bags and the coffee table were at a wrong height for a relaxed chill sitting posture. The very giant king bed came with 2 pillows which is in the Glad style, we usually prefer 2 pillows each person. When we asked for 2 extra pillows, we had to speak to 3 different parties and were told by housekeeping that each room is entitled to 2 pillows! Only when we told them we were regular Glad guests and that their Seoul sister properties all provided us with 2 pillows per person that housekeeping sent us 2 additional pillows but only asking us 1 more time if we were sure we needed 2 more pillows! We visited last week of April and were told ahead of time that the pool would only be opened in June, I think there may be a charge to use the pool. There is definitely a charge to use the gym because it is connected to their spa. At the other Glad properties, the use of the gym is free. We will stay at the Glad properties in Seoul again but their Jeju property is overrated and their staff highly inflexible in thinking. There are many other hotel choices in Jeju at their price point. We stayed at 3 hotels in total during our Jeju trip, the other 2 hotels both had pools opened for us and their gyms were complimentary to all hotel guests.

Awesome hotel. Attentive staff, great service. Room was clean, spacious and modern. Hotel is located centrally to most places. They have ample parking facilities. One negative thing was the A/C was not cold enough throughout the night. Woke up sweating.

My elderly mum and me had a wonderful stay at Maison Glad, the hotel is a big property, there are two wings whereby my aunt and cousin stayed at another wing. We got a corner room and it was very spacious with two double beds. The toilet was equipped with standing shower and bath tub. It was a relief for us as we preferred standing shower as our legs were not that good to climb into the bath tub. The hotel breakfast is international style and there are different fruit drinks to choose. The hotel lobby has a cafe selling bakery and coffee, we spent our leisure there in afternoon too. Hotel staff are all very friendly and polite. The hotel location is very convenient diagonally across Shila duty free shop and many restaurants.