Guest User
November 25, 2024
The apartments are pretty good. New and clean and well located. Cons: When I called to ask about parking spaces (since I read in comments that it was difficult to park) they told me that there were car parks in the area. What they were able to warn us about was the price difference between one car park and another. If you stay in the Telepark car park it is €49 for the weekend but if you stay in the Arenal car park it is only €5 for the weekend. They should provide these kinds of details to their guests. Fire alarm. At 10 pm the fire alarm started to sound for 40 minutes, at no time did we know what we had to do since no one contacted us either by phone or email... But the joke does not end there, at 2:30 in the morning the fire alarm sounds again and again no one contacts us. This shows a lack of professionalism on their part, as we were honestly scared and had no explanation of what was happening. And lastly, not a single bottle of water in the suite… We will not be back.
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