Roam10961623291
June 29, 2024
In my opinion, the hotel does not deserve four stars: the staff at reception hardly speak any German, or not at all, even though the majority of guests come from Germany and Austria! For three days, the German-language TV did not work at all, and the Italian only worked occasionally (football championship!!!). Complaints were only met with a shrug of the shoulders. The room description on the website does not match reality, there was no large wardrobe, just a wardrobe wall (middle photo), and the alleged sofa bed did not exist at all. The third photo shows the lower side of the balcony on the upper floor.... The only positive thing was the breakfast - we were asked twice, more or less politely, for our room number. Apparently they thought we were "free flashes". It should also be noted that - although the first four rows on the beach were almost empty - there was only one place in the fifth row. They pointed out that I could have complained - don't they know about the occupancy of the beach? I had the impression that the staff more or less didn't care about the guests and that complaints were seen as a nuisance. Once and never again!!!!!
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