Pullman Hotel (Jinan Wanhong Plaza)

If you encounter such a bad hotel when traveling, please stay away! ! ! We checked in at the hotel, and after opening the door, we found that someone was already staying in the room. We found the front desk and they helped us to change to another room, but it turned out that the room was still occupied. The front desk insisted that no one was staying there. We called and asked her to come to the door of the room to check, but she refused. The third time we were moved to a room on the same floor as the front desk. After entering the room, we were ready to leave the hotel and not stay there. After all, there were great safety hazards, so we checked out. The front desk said that we had been in there for more than an hour and could not check out. However, the fact was that it was less than an hour since I entered the room (as evidenced by the time of the phone call), but she still did nothing. Finally, we proposed to only refund part of the amount, but was still rejected by the front desk. The service attitude was tough throughout the whole process and they did not apologize for opening the wrong room twice before. They just put the blame on the previous staff member. The most important point is that the hotel name on Ctrip does not match the actual name in the store! ! I hope everyone can have a good mood during the journey and carefully consider the hotel! !

頁面上寫的是2024年新開的酒店，本來以為是全新裝修的，其實是接手別人的二手酒店，房間的設施都比較舊了，但是房間很大，層高也很高，就在商場的樓上。還是推薦的。