Blue Horizon Hotel (Jinan Shizhong)

My colleagues and I attended the bidding and checked into the Blue Ocean Hotel on Yingxiongshan Road. It has a superior location, convenient transportation and rich breakfast. The next morning, we placed an extension order and went to the front desk to complete the formalities. However, when it was time to check out, the front desk called to inform us that the order on the website was cancelled. Because I was busy preparing the bidding materials and I had already paid the fee, the front desk didn't understand the situation and called to ask. So I hung up the phone angrily and went to the front desk and said a lot of unpleasant things, but Chen Liming, who was in charge of the reception, kept saying sorry and explained to me carefully. After calming down, I asked my colleagues and found out that we made a mistake and misunderstood them. I am very grateful to Chen Liming, this guy, who kept a smile and apologized to us. He helped us analyze the problem from our perspective, quickly found out the cause of the problem, and actively solved it. Thank you for his sincerity and giving us "courtesy" and "reason". The Blue Ocean people are really great and will continue to support us.

I am a customer from Hong Kong. I traveled to Jinan and chose the Blue Sea Hotel. The hotel has complete facilities, a good accommodation environment, and a very friendly front desk. When I checked out, I learned that I could apply for an invoice online, but I tried many times after returning and failed. When I called the front desk, I had to bother the front desk for more than 10 minutes because of language communication problems, but I still couldn't understand. Later, Hu Haixia, who answered the phone, wanted to tell me through WeChat, but I didn't have a mainland mobile phone number, so I bothered her for a long time. But she was very patient and always guided me in a soft voice. Later, I finally succeeded in adding WeChat. She told me how to apply for an invoice through screenshots, and finally succeeded. I really thank her so much, thank her for teaching me tirelessly, thank her for treating me as a friend, and I will choose this place again when I come to play in the future.

My parents drove their child back to Beijing. I booked Lanshan Blue Ocean Hotel for him. Because they didn't follow the navigation, they arrived at the Shizhong branch in Jinan. When they checked in at the front desk, they couldn't find the order. Hu Haixia, who was in charge of reception, patiently checked and called me. I realized that I had gone to the wrong place. Later, I booked a room in the hotel under her recommendation. Her voice was very gentle and pleasant, and the service was very good. It was almost 10 o'clock in the evening when I checked in. My parents and children hadn't eaten yet. They were from other places, so she actively contacted the kitchen to make two bowls of wontons. There were also children's toys and reading glasses provided. My parents praised her sweet smile and high-quality service and were very satisfied. How lucky I am to experience the family-oriented service of Blue Ocean, which treats guests as family members. I will only choose Blue Ocean when I go out in the future.

I came to Jinan on a business trip and chose to stay at the Blue Sea Hotel. As soon as I entered the lobby, the fish pond that came into view was very pleasing to the eye. When I checked in, the front desk gave me a sunny room with complete facilities. Clean and sanitary, the environment is very good. After washing clothes in the evening, when I asked if the hotel had a washing machine to dry, Wang Yanan who answered the phone came to take the clothes away quickly and said that she would be on the early shift the next day and the clothes would be delivered before 7:30. I was really touched when I got the ironed clothes in the morning. When I checked out, she also gave me a leaving gift. The towel was very delicate and beautiful. The service of the Blue Sea Hotel was very good. I was very satisfied with my stay. I will choose here again for business trips in the future.

I chose the Blue Sea Hotel on Yingxiongshan Road for a business trip. It has a superior location, convenient parking and developed transportation. The environment is also very good, the stay is very comfortable, the service is great, and I am particularly satisfied. On the day of check-in, I chose a restaurant near the hotel for dinner, and accidentally left my phone in that restaurant. At nearly 11 o'clock in the evening, I went to the front desk for help. I only remembered the name of the hotel and forgot the name of the private room. Hu Haixia, who learned the news, searched the hotel's phone number on the Internet and actively helped me contact it. Later, I finally found the phone. Because it was late, I drank some wine and didn't know how to go, so she accompanied me to get the phone back. It was cold in Jinan late at night, but her service was like a spring breeze and warmed people's hearts. If I come to Jinan again, I will definitely continue to choose here.