Haidongqing5511
August 19, 2022
Very poor experience, good service attitude, but not caring at all
1 I checked in for three days on the first day, but when I went for breakfast at 7 o'clock, it was still not open. I lied about half past seven, and went to the front desk and the platform to confirm that it was seven o'clock before eating. For the next two days, I went to eat at eight thirty. There is nothing left. The explanation is that there are too many customers. If there is nothing left, then my meal ticket was in vain.
2 The room was not disturbed on the second day. I told the front desk twice but it was not cleaned.
3. There were not enough toiletries. I called to ask for them on the first day, but it took half an hour for the robot to deliver them. On the second day, I didn’t clean them, so I didn’t have a toothbrush.
4 There are many flying insects in the bathroom, and the hot water comes slowly. It takes about three minutes to heat up.
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