Yuntianhai Hotel

We didn’t get the free rides as mentioned by some travellers to Jiuzhaigou entrance / bus stop. However the staffs were nice, they gave us free breakfast though very simple and helped to fix the hot water. The bed that I slept on was very hard. And the real room that I stayed didn’t look like the photo at all. It was old. It didn’t look like it had been refurbished. I will definitely avoid this hotel in the future.

I booked 2 bookings (our group consist of 7 people) - 1 booking was 1 room of family-friendly room and another booking was 2 rooms of superior standard room. One younger lady at the counter gave us 2 key rooms and did not even listen to me when i tried to explained that i made 2 bookings and sent us to the superior standard room without any help that how can 7 people stay in 2 rooms. I had to come back to the lobby to explain again until the manager and other elder lady came to check and see my booking. No shower towel. It was a disposable towel. Make-up room was done only garbage can. No clean-up anything even there was a water leakage from an old air-condition and we put the tissue to clean it.