Guest User
October 5, 2024
Bad review! Lightning protection! Run!
No water to flush the toilet, no hot water to take a shower! !
facility:
1. Toilet: There is no water to flush the toilet. Although the store said that the pipe was dug due to construction outside, the staff responsible for dealing with the problem handled it with an attitude that it was none of her business, and acted extremely impatient and annoying. . Finally, we asked to change rooms and let us carry our luggage down. Before we had finished moving, an aunt stood at the door and wanted to clean up our original room.
2. Hot water: When you are tired and cold and want to take a hot bath (Jiuzhaigou is about 7 degrees at this time), the hot water is very small at first and you cannot wash your hair or take a shower. You can only go to the store for repairs with your hair wet. After the store boy repaired it, the amount of hot water was a little bigger and we could barely use it for bathing. When we continued to bathe and got wet, the hot water stopped again! ! ! This time it was the impatient staff member who came to check on our room. She insisted that the water was very hot and asked us to continue washing. But the water was only about 50 degrees, and it was very, very small! In desperation, we asked to check out!
Service: Some staff at the front desk have poor attitudes! impatient! If the problem cannot be solved, whether it is changing rooms or checking out, you have to call the leader for instructions. (Seek truth from facts, the boss and other staff still have a problem-solving attitude)
Environment: The room type is arranged on the 5th floor, which is a loft. There is no elevator for direct access. You need to go up from the 4th floor and climb the stairs. If you have heavy luggage, be careful.
Hygiene: The tatami was stained with drink residue, and there was a lot of dust visible to the naked eye on the bedside floor. After contacting us via WeChat, we quickly brought a mop to clean it.
Original TextTranslation provided by Google