iBilik Hotel @ Johor Bahru

Recently transitioned to the Swing & Pillows brand, with ongoing renovation that's now largely complete. The all-important Quality of Welcome, so rare in JB hotels, is outstanding. Kudos to Umar, Jason and the team. 👍🏼 😍. Check in is fast and efficient. Keypad code for entry to the property if reception unattended may seem obvious, but it's a big help with both security and quality of life for hotel guests. Rooms are truly spotless, towels and linens are new and fresh, the bathrooms functional and the showers 🚿 enjoyable. All these things are rareties that are not to be taken for granted with JB hotels in this price range. By the way, even the Single Room No Windows is fairly spacious and the aircon and WiFi (do select the 5GHz band) are very effective. An easy, and strong, recommendation from me. I've been visiting JB for over 15 years, lived in JB for over a year before Covid-19 and have been super critical of JB hotels (price, quality, service, cleanliness and security / safety concerns) over the years. Swing & Pillows @Johor Bahru is a successful transformation of an old property. Well done 👏🏼 💕.

The room is spacious, and the room is clean, but the towel provided is not clean. The bed is comfortable to sleep, but the soundproof is poor, and we can hear the noise from the next room. Toothpaste and toothbrush are not provided. One good point is that water dispensers are available outside the room.

This Hotel just renovated and I think Swing and Pillows take over this hotel and make it looks clean and good. At this very good price point for budget hotel (we got it around Rm100/night), I think it is very good. Most importantly is clean and the bed is comfortable. They provide a water dispenser outside the room which is much better compare to kettle that normally not everyone dare to use. Aircon is working well too. You also need access card to enter from outside, and for the room. The mamak stall opposite (Habib) has very good foods too. Photos taken during checkout.

Generally super clean except some minor issue like the pedestal cupboard inside slightly dirty, bath towel with black stain, ceiling top has paint bubbles blister showing sign of leaking and towel rack is missing in toilet. This room doesn’t seem to be fully ready. Hope they can continue to maintain this kind of cleanliness standard. The front desk staff is very friendly. No desk phone but can easily reach them through whatapp.

Overall, the place is very clean and the facilities are quite new. However, the soundproofing is poor — I could constantly hear noises from upstairs and outside the door, even late at night.

No water kettle but dispenser outside corridor. No coffee, just boh tea. Shampoo and body wash was empty and could be better. Room isn't thats fantastic clean sheet and pillows sufficients